The Regional Office is primarily responsible for maintaining continuous liaison with the States to which it is accredited and with appropriate organizations, regional civil aviation bodies and sub-regional bodies and UN Agencies and programmes. The Regional Office ensures interregional coordination and promotes the timely and harmonized implementation of ICAO policies, decisions, Standards and Recommended Practices (SARPs) and air navigation plans. The Regional Office also provides technical guidance and assists States with implementation.

The position reports to the Administrative Officer who is in charge of the Administrative and Financial aspects of the Regional Office; ensuring the smooth running of the daily requirements of the Office and the official needs of the staff.

The incumbent provides support to the Regional Office. Specific instructions and directives will be provided by the Administration on special tasks or complex issues.

Major duties and Responsibilities

Function 1 (incl. Expected results)

Provides transportation services, achieving such results as:

Drive office vehicle for the Regional Director, staff members, guests and visitors to the assigned destination.
Meet and/or send off officials and guests to and from the airport ensuring timely arrival/departure of passengers, assist in Immigration and customs formalities as required.
Responsible for the day-to-day maintenance of the assigned vehicle, check gasoline, lubricant, water, battery, brakes and tires, perform minor repairs and other repairs to ensure that the vehicle is in good and readily available for service.
Keep the vehicle clean and in serviceable condition.
Maintain daily logs of vehicle usage, mileage runs, time in and out and destination.
Keep records of periodic maintenance ensuring that the vehicle is maintained periodically and as scheduled.
Take immediate actions according to the prescribed procedures in case of involvement in accident and report supervisor immediately of the incident.
Follow strictly traffic rules as well as rules and regulations of UNDSS in respect of the safety and security of passengers and official vehicle.

Function 2 (incl. Expected results)

Provides general support for the security and maintenance of premises, achieving such results as:

Report to the Administrative Assistant and/or Administrative Officer of any malfunctioning of office equipment, or any matters related to the repair and maintenance of premises and facilities.
Coordinate with service providers on the required goods and services for the maintenance, monitor the work in progress and bring to the attention of supervisors when completed or as required.

Function 3 (incl. Expected results)

Provides messenger services, achieving results such as:

Deliver and collect mail and documents for various offices for distribution within the Regional Office ensuring that the documents are circulated correctly and at a timely interval.
Provide administrative support on activities, such as, visas processing at the embassies and formalities with the immigration, ministries and government authorities.
Perform office errands, bank's operations and other messenger services through coordination with the administration staff and simple external contacts as assigned.
Register correspondence to be sent by postal service, maintain records of names and addresses of recipients, calculate postal charge and arrange for the timely replenishment of the mailing charges.
Deliver mail to the post office according to the weekly schedule, send urgent mail and collect mail as required.

Function 4 (incl. Expected results)

Provides general support relating to office equipment inventory, achieving such results as:

Assist in checking the office equipment and service coordination.
Assist in checking inventory of office assets, furniture and conference equipment and ICT equipment.
Assist in the preparation of the list of obsolete office furniture and equipment.

unction 5 (incl. Expected results)

Provides other administrative support, achieving such results as:

Dispatch messages and correspondence to various offices, State and Administration.
Control telephone operator's desk as assigned, receive and connect calls to the appropriate offices, keep records of mobile and overseas calls required by staff members.

Function 6 (incl. Expected results)

Performs other related duties, as assigned.

Qualifications and Experience

Educational background

Completion of secondary education. Valid driver’s license and safe driving record required.

Professional experience and knowledge

Essential

Four to five years of experience as a driver.
Good knowledge of local transportation system and of local driving rules, regulations, etc.
Some knowledge of administrative rules and regulations in different governmental entities, embassies, consular sections, banks, etc.
Skills in minor vehicle repair.
Knowledge on how to operate photocopying machines.

Desirable

Experience working in UN or International organization in similar function is desirable.
Experience with of UN practices and procedures related to safety and security practices and defensive driving is beneficial.
Experience in administrative, general service and messenger services is an advantage.

Language Skills

Fluency in Arabic; Knowledge of spoken English desirable.

COMPETENCIES

Professionalism: Knowledge of traffic and driving rules and regulations including the local legislation related to job function. Ability to navigate roadways effectively and knowledge of alternate routes for timely arrival at destination. Familiarity with traffic routes in the local community and locations of various offices, embassies and UN agencies. Knowledge of the local area and current conditions of roads and highways, security and safety awareness. Ability to deal effectively and tactfully with officials and visitors. Knowledge of vehicle maintenance. Ability to effectively communicate verbally and in writing and follow instructions in Arabic. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Judgement and Discretion: The incumbent must be able to identify issues that might delay completion of tasks assigned, and to be able to report them back in detail to the administration in order to assist them in finding alternate solutions. The incumbent must also be discreet as her/his work involves confidential matters.

Team work: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Client Orientation: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Conditions of Employment

Please note that this is a locally-recruited position and restricted to Egyptian Citizens, Permanent Residents of Egypt and applicants with a work permit.

It should be noted that this post is to be filled on a fixed-term basis for an initial period of three (3) years (first year is probationary for an external candidate).

ICAO staff members are international civil servants subject to the authority of the Secretary General and may be assigned to any activities or offices of the Organization within the duty station.

ICAO staff members are expected to conduct themselves in a manner befitting their status as international civil servants. In this connection, ICAO has incorporated the 2013 Standards of Conduct for the International Civil Service into the ICAO Personnel Instructions.

ICAO offers an attractive benefit package to its employees in accordance with the policies of the International Civil Service Commission (ICSC),

The statutory retirement age for staff entering or re-entering service after 1 January 2014 is 65. For external applicants, only those who are expected to complete a term of appointment will normally be considered.

Remuneration:

Level

Net Base Salary
per annum

G-3

USD 11,605

How To Apply

Interested candidates must complete an on-line application form. To apply, please visit ICAO's e-Recruitment website at: https://inspira.icao.int/careers.

Notice to Candidates

ICAO does NOT charge any fees or request money from candidates at any stage of the selection process, nor does it concern itself with bank account details of applicants. Requests of this nature allegedly made on behalf of ICAO are fraudulent and should be disregarded.

Driver/Messenger