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Contract Duration: 4 months
Working arrangement: Office Based

TERMS OF REFERENCE

UNICEF Jordan supports the delivery of integrated child development and protection services through Makani centers placed in Azraq and Zaatari refugee camps, providing children and adolescents with access to learning support services, skills building, life skills, psychosocial support, child protection, early childhood development, and parenting programs. The programme is implemented through Syrian Incentive-Based Volunteers (IBVs), covering different roles, including center managers, programme facilitators, data entries, outreach, admins, minders, cleaners, security guards, etc.

This consultancy will provide systematic field monitoring and quality assurance of Makani Center operations and program implementation from September to December 2026. In line with program scale-down plans and the phased closure of some of the existing community-based centers and reduction in field workers (IBVs), the assignment requires specialized technical oversight to support the strategic reshaping and prioritization of a reduced package of services, while ensuring adherence to quality standards and accountability commitments.

If you would like to know more about this consultancy, please review the complete Terms of Reference here: Download File External ToR - Makani Monitoring and Implementation Support Consultant.pdf

To qualify as an advocate for every child you will have…

Minimum requirements:

Education: Master's degree in social work, Social Sciences, educational psychology, educational counseling, Sociology, Education, Community Development, or any related field.
Work Experience: Minimum 5 years of progressively responsible experience in learning and education, program monitoring, community-based programming, educational counseling including in a humanitarian context. Prior experience working in refugee camp settings in Jordan is required.
Skills:
- Demonstrated knowledge in Learning services and formal / non formal education. Also, on the Jordanian national curriculums.
- Demonstrated knowledge of child protection principles and referral mechanisms.
- Experience in program monitoring, field data collection, and structured reporting.
- Familiarity with community-based service delivery and volunteer-based program models.
- Ability to identify quality gaps and communicate findings clearly in writing.
- Computer literacy includes the use of standard MS Office tools and data entry systems.
Language Requirements: Arabic: fluent; English: working knowledge
Desirables:
- Prior experience with the Makani program or similar integrated child development programs.
- Prior experience in educational or/and learning curriculum revision and development.
- Familiarity with UNICEF's Information Management System (IMS - BAYANATI) or equivalent program monitoring tools.
- Experience supporting or working alongside incentive-based volunteers (IBVs) in humanitarian settings.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

This position has been assessed as an elevated risk role for Child Safeguarding purposes as it is either a role with direct contact with children, a role that works directly with identifiable children’s data, a safeguarding response role, or an assessed risk role. Additional vetting and assessment for elevated risk roles in child safeguarding (potentially including additional criminal background checks) apply.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

Qualified candidates are invited to submit the following documents via the online recruitment portal, TMS (Talent Management System):

An up-to-date TMS profile and curriculum vitae (CV)
Cover letter
Technical proposal:
- Demonstrated ability to produce structured field monitoring reports and document findings clearly in Arabic and English using” Microsoft Office” tools or any similar platforms, (minimum 5 years required)
A separate financial proposal (only acceptable in the format of the linked template) financial proposal Learning Support Services Consultant TMC0002498.xlsx

Remarks:

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants' bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Additional information about working for UNICEF can be found here.

Consultant - Learning Support Services - Makani Program, Amman, Jordan, 4 months (Office Based) #594804