Background

The temporary position is in the Operations and Advocacy Division, Office for the Coordination of Humanitarian Affairs (OCHA). OCHA is part of the United Nations Secretariat, responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures a framework for each actor to contribute to the overall response efforts. OCHA's mission is to mobilise and coordinate effective and principled humanitarian action in partnership with national and international actors to alleviate human suffering in disasters and emergencies, advocate the rights of people in need, promote preparedness and prevention and facilitate sustainable solutions.

This temporary vacancy is for the position of Information Management Associate, based in Maracaibo, Venezuela.

Duties and Responsibilities

Within the delegated authority, the Information Management Associate will be responsible for a variety of tasks such as data analysis, content management, assessments, mapping, GIS tasks and data visualisation. This position requires good general information management and coordination skills.

Under the general supervision of the Head of Information Management, the Information Management Associate supports data collection, information analysis and the implementation of various operational and logistical activities. The Information Management Associate promotes a customer-centric and results-oriented approach.

The Information Management Associate works closely with the Information Management Team and staff of other United Nations agencies to share information and ensure consistent service delivery.

Collect, validate and disseminate data for response in the states where their responsibility is assigned, in coordination with other OCHA actors and partners;
Use Geographic Information Systems (GIS) or Business Intelligence Software to improve analysis and decision-making using the data collected;
Sharing and uploading information to platforms on lines agreed upon by the team;
Ensure the inclusion of data disaggregated by gender and age to ensure its availability to improve the response of children, men and women to the crisis in Venezuela;
Support sector leaders in collecting data for the 5W system, contact, data bases, list and other monitoring tools;
Contribute information related to their field of work for the elaboration of regular reports.
Create information products such as databases, maps and infographics;
Collaborate with UN agencies, NGOs and international organisations to gather data and information in a common framework of analysis.
Keep products updated according to regular dissemination schedules;
Support public information development activities and campaigns, including presentations and visual materials in collaboration with the OCHA VE and OCHA regional Office information management team.
Collaborate in development of needs assessments, gathering the relevant data, and contribute to drafting reports.
Support the Head of Sub-Office in other activities as required

Competencies

Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously    LEVEL 1: Open-minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility    LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination    LEVEL 1: Shows drive and motivation, able to deliver calmly in the face of adversity, confident
Engage and Partner    LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion    LEVEL 1: Appreciate/respect differences, be aware of unconscious bias, confront discrimination

Technical Competencies - Digital & Innovation Data analysis
- Ability to extract, analyse and visualise data to form meaningful insights and aid effective decision making.
Technical Competencies - Digital & Innovation Visualisation & mapping
- Ability to visualise and clarify ideas, processes or (complex) situations by making quick sketches, drawings or using diagrams, illustrations, photos, videos, to support group dialogues, reflection, ideation, problem solving or decision making.
- Ability to create compelling visuals, maps, models that help a group of disparate actors to find a common language and develop a shared mental model.
- Ability to grasp the dynamics of a complex system, identify key elements and their relations, create maps or models that help people understand a situation and make sense of an undifferentiated mass of information and turn that into key messages and visualisations.
Technical Competencies - Digital & Innovation Digital product design
- Ability to design digital products which are user-centred, intuitive, functional and achieve desired outcomes.
Cross-Functional - Business Management - Working with evidence and data
- Ability to inspect, clean, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making.

Required Skills and Experience

Education:

Secondary education is required or
Bachelor’s degree in information management, information systems, social sciences or related field.

Experience:

A minimum of 6 years (with a high school diploma) or 3 years (with a bachelor’s degree) of relevant experience in information management, information systems, social sciences, or a related field.
Experience in information management or a related field is required. Examples of related fields include information management, information systems, web management, data management, GIS and mapping, data visualisation, or other related areas.
Advanced knowledge of Microsoft Excel is required.
Knowledge of the following is desired: GIS software (ArcGIS, QGIS), Graphic design: (InDesign, Illustrator), Data visualisation (Tableau, Power BI).

Essential knowledge and skills required for entry into position.

Ability to extract data and generate analytical or thematic infographics from various sources, combining multiple concepts and information.
Resilience, stress tolerance and capacity to cope with change.
A high level of qualitative and quantitative analysis is desirable.
Experience liaising with stakeholders, such as donors, UN agencies and NGOs, national authorities, local partners, and emergency-affected communities is desirable.
Proactive problem-solving.
Strong organizational skills and self-management capacity.

Language requirements

Fluency in Spanish is required.

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Use of AI by candidates

Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection

Scam alert

UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.

Information Management Associate - UNOCHA (Temporary Apppointment)