UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to a Champion

How can you make a difference?

The new Global Office of strategy and evidence aims to strengthen UNICEF’s global credibility and ability to be a global voice, influencer, and evidence leader for child rights. In today’s complex and rapidly changing operating environment and decreasing resources, high-quality evidence and foresight will underpin UNICEF’s credibility and ability to deliver results and be a global voice, influencer, and leader for child rights

To ensure the successful delivery of the UNITE system, a temporary appointment is required to support the development and implementation of the UNITE project. This role serves as a bridge between business stakeholders, DID and the vendor, ensuring that business requirements are clearly understood and addressed.

The Business Analyst leads on the requirements gathering, designs and supports the development of the UNITE solution. The day-to-day activities will include coordinating with the OPS and MRM units and the technical teams on the full software development lifecycle. The Business Analyst with support from OPS systems team will also have to grasp the complex interactions of the UNITE solution with other UNICEF systems.

If you would like to know more about this position, please review the complete Job Description here: Download File Terms of Reference (TOR) Business Analyst-UNITE-P3 TA.pdf

To qualify as a champion for every child you will have…

Minimum requirements

Education: An advanced university degree (Master's or higher) in Computer Science, Systems Engineering, public administration or similar fields is required.
Work Experience: A minimum 5 years of responsible professional experience in business analysis or digital product/project management is required.
- Country-level experience with Programme planning, monitoring, and reporting, including use of corporate PMR systems such as RAM, CRAVE, etc.
- Experience to elicit, analyze, document and validate business and technical requirements; translate business needs into functional and technical specifications.
- Solid experience in applying AI in both digital product development and programme planning, monitoring and reporting.
- Firm understanding of enterprise systems, system architectures, integrations, data flow and interfaces.
- Practical experience across SDLC phases, including design review, testing coordination, UAT support, defect tracking and post-deployment support.
- Experience in working on an agile project including executing sprints using a kanban Board or similar tool.
- Knowledge of UNICEF country programme cycle processes is essential.
Skills: Strong interpersonal and communication skills to engage business users, technical teams and management.
- Ability to work under tight deadlines to meet user and project expectations.
- Ability to present complex technical information clearly through reports and documentation.
Language Requirements: Fluent English.

Desirables

Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is an asset.
Knowledge of UNICEF country programme processes is desirable.
Proficiency in quality assurance and software testing approaches is desirable.
Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.

For every Child, you demonstrate...

UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drive to achieve results for impact
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments are conditional on the selected candidates’ willingness to comply with current or future vaccination requirements, should UNICEF mandate it for personnel.

Failure to comply with such requirements, where applicable and without a duly approved medical exemption from the relevant UN authority, will result in the cancellation of the selection or may lead to other administrative measures, including separation from service.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable candidates from non-high-income countries are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants' bank account information.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Humanitarian action is a cross-cutting priority within UNICEF's Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.

Business Analyst (UNITE), P-3, Temporary Position, 364 days, Office of Strategy & Evidence, Innocenti, Florence, Italy #00136560