Result of Service

Provide direct and timely assistance to the National Ozone Unit by developing technical materials for public awareness campaigns through the management of multiple social media platforms, including YouTube, Instagram, and LinkedIn, to achieve follower and engagement goals. Support awareness campaigns, aligned with the Ministry of Environment's communications, for the effective dissemination of information on ozone layer protection, climate change, and environmental regulations affecting the refrigeration and air conditioning sectors. The consultancy will provide support for the development and production of technical outreach materials, as well as the implementation of dissemination activities aligned with the strategic plans of the National Ozone Unit (NOU). Ensure that all outreach efforts are effectively executed across the NOU’s platforms and social media, enhancing visibility and engagement around programs related to the phase-out of HCFCs, the phase-down of HFCs and Kigali Implementation Plan (KIP), while promoting gender equity and the involvement of women in the Refrigeration and Air Conditioning (RAC) sector.

Work Location

Homebased

Expected duration

12 months part time

Duties and Responsibilities

The United Nations Environment Programme (UNEP) is the leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global environment." Its mandate is to coordinate the development of environmental policy consensus by keeping the global environment under review and bringing emerging issues to the attention of governments and the international community for action. UNEP's Law Division works with international and national partners, providing technical assistance and capacity development for the implementation of environmental policy, and strengthening the environmental management capacity of developing countries and countries with economies in transition. UNEP is an Implementing Agency of the Multilateral Fund of the Montreal Protocol on Substances that Deplete the Ozone Layer. That role is discharged through the Law Division's OzonAction Branch, whose goal is to enable developing countries to meet and sustain their compliance obligations under the treaty. OzonAction’s Compliance Assistance Programme (CAP) provides a range of services and project implementation support to assist those countries. As part of the latter, the Latin America CAP team provides technical assistance for the control of trade of HCFC and HFC-based substances and equipment. In reference to UNEP OzonAction Clearinghouse mandate under Article 10 of the Montreal Protocol and the 2026 UNEP Business Plan and CAP's budget, the OzonAction Branch is providing information services, legal/policy, and technical advice for National Ozone Officers (NOUs) and other stakeholders. In line with the objectives of enhancing communication and public engagement, the Government of Chile, through its National Ozone Unit (NOU), has requested UNEP’s support in hiring a consultant content creator to strengthen its digital presence and awareness efforts. These Terms of Reference (TOR) aim to define the scope of services required to be provided by consultant to support the communications area of the Focal Point for the Montreal Protocol in Chile. The consultant will be responsible for managing multiple social media platforms, including YouTube, Instagram, and LinkedIn, by creating and implementing a strategic social media plan with set follower and engagement goals. Also to support the National Ozone Unit in the development of two public awareness campaigns in Chile - an awareness campaign for the phase-out of HCFCs and another for the phase-down of HFCs. Key activities include developing and organizing content through a predefined template, coordinating with related networks, providing technical support for online events, generating monthly performance reports, and maintaining a regular posting schedule. Additionally, the consultant will support awareness campaigns, assist in the preparation of the monthly newsletter by providing graphic material and providing the text for review of the Ozone Unit, and ensuring that social media posts align with the Ministry of Environment’s communications strategy to effectively disseminate information on ozone layer protection, climate change, and environmental regulations impacting the refrigeration and air conditioning sectors. Also, provide support in the development and production of technical outreach materials under Chile's HCFC Phase-out Management Plan (HPMP-III) and Kigali Implementation Plan (KIP-I), to be disseminated during activities and through the channels of the NOU. Duties and Responsibilities: Under the overall supervision of the Ozone Unit of the Ministry of Environment of Chile and the Latin American Regional Coordinator for OzonAction, the Consultant will be responsible for:

Effective implementation of communication strategies: Ensure that the content shared through social media and websites is aligned with the NOU’s communication plan and international guidelines.
Increased digital engagement: Monitor and report on the performance of online campaigns, using engagement metrics to adjust and optimize content distribution.
Visibility and awareness: Disseminate information regarding HCFC phase-out and HFC phase-down activities, highlighting women’s participation and gender equality in the RAC sector.
Support to training and capacity-building: Promote training courses, workshops, and certification programs, focusing on increasing female participation and promoting the benefits of sustainable refrigerant management.
Establishment of a digital presence: Update and maintain the NOU’s social media platforms to ensure they remain current and informative.
Support for the promotion of international campaigns: Implement local versions of campaigns from international partners, ensuring messages are adapted for national audiences.
Support continuity of the dissemination activities of the NOU.
Increase awareness and encourage action on the management, use of alternatives, and phase‑out of HCFCs.
Dissemination of the current national regulations on the phase-out of HCFCs.
Dissemination and awareness raising among the refrigeration and air conditioning sectors about the appropriate use of the substances controlled by the Montreal

Qualifications/special skills

A bachelor’s degree in journalism, communications, or another related area of study is required Two (2) years of working experience in development of public awareness/outreach programs for targeted audience and managing social media and public campaigns, including editing of publications on environmental matters is required. Experience in implementing awareness raising activities in the area of Montreal Protocol and dealing with communication and dissemination criteria of the Ministry of the Environment of Chile are highly desirable. Knowledge on the organizational structure of the Chilean public sector and competent authorities for the environment is desirable. Demonstrated ability to work collaboratively with multidisciplinary teams and to engage with public and private stakeholders is an asset.

Languages

Fluency in oral and written Spanish is required. Knowledge of other UN language is desirable.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

National Consultant content creator and support in the development of public awareness campaigns for the Chile National Ozone Unit (NOU).