The Organizational Setting

Under the direction of Director of the Capacity Development and Implementation Bureau (CDI), the Field Operations Section (FOS) is responsible for the development, implementation, monitoring, evaluation, and closure of Technical Assistance (TA) and Technical Cooperation (TC) projects. It drafts agreements and aids in creating country-specific and regional projects and programs by identifying priority areas, developing objectives, activities, and deliverables, setting timelines, and specifying budgetary requirements.

Additionally, under the direction of the CDI Director, the Field Personnel Section (FPS/FRU) recruits international experts to implement Capacity Development and Implementation projects across various Civil Aviation fields and manages the ICAO Roster of Experts.

Major duties and Responsibilities

Function 1 (incl. Expected results)

May include some, or all, of the elements listed below in advising and assisting with: 1. Establish and manage the Quality Control and Quality Assurance Organization within the Maintenance Department reporting directly to the Managing Director, including the selection of quality inspectors from qualified airline staff.

Function 2 (incl. Expected results)

Review the recently completed draft of the company engineering manual and make any amendments required to ensure the manual complies with ICAO Document 9760 Airworthiness Manual.

Function 3 (incl. Expected results)

Using the manufacturer's maintenance planning document (or similar document), develop a maintenance manual for each aircraft type operated. The type manual shall include:

the registration letters and serial number of each aircraft covered by the manual;
the maintenance classification and, if applicable, the maintenance period of all components fitted to the aircraft; and
copies of all routine and non-routine maintenance check sheets.

Function 4 (incl. Expected results)

Give guidance to Technical Director in the establishment of a centralized maintenance record and planning section within the airline responsible for all aircraft types operated.

Function 5 (incl. Expected results)

Develop procedures and provide training to company Quality Control / Assurance Inspectors in carrying out their duties.

Function 6 (incl. Expected results)

Assist with the establish of a central maintenance reference library.

Function 7 (incl. Expected results)

Produce a Maintenance Audit Plan and, with the assistance of the airline’s quality assurance group staff, carry out comprehensive audits of all areas of the maintenance organization.

Function 8 (incl. Expected results)

Develop appropriate maintenance procedures to assist maintenance staff in performing their duties.

Function 9 (incl. Expected results)

Establish a training program which will ensure that personnel involved in aviation maintenance are provided with familiarization training on company maintenance procedures, including the purpose, format, contents and use of the Maintenance Procedures Manual.

Function 10 (incl. Expected results)

Review the existing workload of the maintenance staff, and if appropriate, make recommendations to the Managing Director regarding optimization of the maintenance staff roles and functions.

Function 11 (incl. Expected results)

Supervise the implementation of project outputs as they are completed.

Function 12 (incl. Expected results)

Perform other related duties, as assigned.

COMPETENCIES

Core Competencies:

Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors’ language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Client Orientation: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Technological Awareness: Keeps abreast of available technology; understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Commitment to Continuous Learning: Keeps abreast of new developments in own occupation/profession; actively seeks to develop oneself professionally and personally; contributes to the learning of colleagues and subordinates; shows willingness to learn from others; seeks feedback to learn and improve.

Managerial Competence:

Leadership: Serves as a role model that other people want to follow; empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvement; does not accept the status quo; shows the courage to take unpopular stands.

Qualifications and Experience

Education

First level University degree.

Professional experience

Essential

Holder of an Aircraft Maintenance Engineer (AME) license with airframe and engine type ratings or equivalent certification authority.
Ten years' experience in the maintenance and quality control / assurance of aircraft and aeronautical products in an airline environment, at least five of which will have been in management.
Some experience with the airworthiness maintenance regulatory authority of an ICAO member state would be an advantage.
Extensive knowledge of airworthiness maintenance regulations and standards with some experience in the writing of maintenance procedures either in an airworthiness authority or maintenance organization.
Thorough and practical knowledge of ICAO Standards and Recommended Practices (SARPs) and associated guidance material related to airworthiness maintenance inspection principles and procedures.

Languages

Essential

A good command of oral and written English.

Desirable

A working knowledge of French or another official language of the Organization (Arabic, Chinese, Russian, or Spanish).

CONDITIONS OF EMPLOYMENT

It should be noted that this is a prospective position intended for experts interested in consultancy contracts. (short and long term)

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

ICAO CDI consultants are expected to conduct themselves in a manner befitting their status as international civil servants.

ICAO CDI offers an attractive benefit package to its consultants in accordance with the policies of the International Civil Service Commission (ICSC).

No Fee

	THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

ICAO Roster-Approvals of Maintenance Organizations Expert