UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

How can you make a difference?

The WEG Section of UNICEF’s GCA Division manages global digital channels, including unicef.org, social media, and multimedia content, and oversees the Drupal-based web platform while supporting offices worldwide. Platform development runs in bi-weekly sprints grouped into releases, with updates deployed after thorough testing to ensure stability for 800+ users. Under the Digital Communication Specialist, the consultant will conduct quality assurance over 8 months, including feature testing, user acceptance, and pre- and post-release checks.

The consultant will be part of a team that will perform release related quality assurance activities to ensure uninterrupted operation of the platform’s CMS and continuous availability of the UNICEF websites. The testing will require use of the Drupal CMS to perform actions as prescribed in the test cases. Those actions may include managing content and administering site configuration using the CMS backend interface. The consultant will be required to identify and report defects, inconsistencies, and usability issues in a structured format using project management tools such as Trello and Microsoft Visual Studio. For each of the five platform releases (releases 68–72) during the contract period, the consultant will: perform sanity check testing by executing a minimum of 80 test cases; perform post-deployment spot check testing by executing a minimum of 20 test cases; and review visual regression test results and confirm no false positives.

If you would like to know more about this consultancy on the detailed deliverables and expected outcomes, please review the complete Terms of Reference here: TMC0003136 QA Support TOR.pdf

Minimum requirements:

Education: Bachelor’s degree in Computer science, information technology, or related field
Work Experience: A minimum of three years of experience in the manual testing of Drupal CMS (or any other enterprise grade CMS) and applications is required.
Knowledge/Expertise/Skills:
Proficiency in executing test plans and test cases with meticulous attention to detail and accuracy is required.
Good knowledge of Drupal CMS (or any other enterprise CMS) architecture and functionality is required.
Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
Excellent communication skills, with the ability to effectively collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders.
Ability to juggle competing priorities, whilst maintaining attention to detail and meeting deadlines.
Language Requirements: Fluency in English is required.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer reasonable accommodation for persons with disabilities throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

Qualified candidates are invited to submit the following documents via the online recruitment portal (Talent Management System):

An up-to-date TMS profile and curriculum vitae (CV)
Cover letter
A separate financial proposal (only acceptable in the format of the linked template) TMC0003136 QA Financial prop..docx

Remarks: If the TOR or financial proposal documents are not visible on certain recruitment platforms, please visit our official page Vacancies | UNICEF Careers

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Additional information about working for UNICEF can be found here.

UNICEF.org Quality Assurance Support Consultant, Website, Editorial & Governance (WEG) Section,7 months (GCA) Valencia, Spain (Remote)