The Organizational Setting

ICAO’s Capacity Development and Implementation Programme provides advice and assistance in the development and implementation of projects across the full spectrum of civil aviation aimed at the safety, security, environmental protection, and sustainable development of national and international civil aviation.

The Operational Safety (OPS) Section in the Air Navigation Bureau is responsible for developing and updating Standards and Recommended Practices (SARPs) for inclusion in Annex 1 – Personnel Licensing, Annex 6 – Operation of Aircraft, Annex 7 – Aircraft Nationality and Registration Marks, and Annex 8 – Airworthiness of Aircraft. In addition, the OPS Section is also the steward of both PANS – OPS and PANS – Training. The OPS Section also contributes to the ICAO Global Aviation Safety Plan and the ICAO Universal Safety Oversight Audit Programme (USOAP), manages safety recommendations addressed to ICAO, conducts and participates in seminars on subjects within its technical mandate. Furthermore, the OPS Section manages and supports Panels of the Air Navigation Commission and expert groups.

To provide technical assistance to States in establishing and enhancing their safety oversight systems to effectively implement Personnel Licensing-related SARPs, ICAO has developed the Implementation Pack (iPack) delivery model. iPacks include all necessary components for achieving their goal, including ICAO documents, standardized training courses, tools, a dedicated subject matter expert working either remotely or on-site with the national iPack team.

For purposes of this job description, the national ICAO Government Safety Inspector — Personnel Licensing (PEL) iPack team is comprised of representatives from the Civil Aviation Authority, i.e. CAA licensing office staff and aviation safety inspectors, who are involved in Personnel Licensing activities. These team members are charged with Personnel Licensing tasks and the development, implementation, and oversight of the PEL system during and after the ICAO SME assignment period.

Major duties and Responsibilities

Function 1 (incl. expected results)

Lead the ICAO Government Safety Inspector — Personnel Licensing (PEL) iPack team in establishing and maintaining a CAA PEL system as per Annex 1 requirements, achieving results such as:

Explain to the iPack team the personnel licensing requirements of Annex 1 and familiarize them with related guidance material.
Lead the iPack team in either drafting or reviewing and refining the national stakeholder management strategy that addresses the five functional areas of personnel licensing, which are examination, licensing, training, regulation, and administration.
Guide the iPack team in either drafting or reviewing and refining of appropriate regulations, procedures, and guidance materials for inspectors to conduct their certification and oversight activities.
Head the iPack team in identifying and addressing deficiencies in the personnel licensing system.

Function 2 (incl. expected results)

Lead the PEL iPack team in the development of training, knowledge and skill testing materials for flight crew and other applicants as prescribed in Annex 1, obtaining knowledge testing services from an outside provider, and managing a knowledge testing system, achieving results such as:

Lead the iPack team in the development or refinement of internal guidance, policies, and procedures that address the delegation of specific testing functions, creation of effective knowledge tests, training for staff, and creation or refinement of knowledge test guides.
Lead the iPack team in administering, grading, and documenting the results of knowledge tests.
Guide the iPack team in the development or refinement of internal guidance, policies, and procedures that address the responsibilities of the PEL office, creation and updates to the knowledge testing bank, establishment of applicant performance standards, and system to record testing results.
Lead the iPack team in conducting flight crew licence and maintenance technician skill tests.
Guide the iPack team in the development or refinement of internal guidance, policies, and procedures that address the standards for skill testing, skill test design, issuance, and applicant performance standards, language testing procedures and applicant performance standards, and qualifications for testing staff and examiners.

Function 3 (incl. expected results)

Lead the PEL iPack team in the evaluation of licence applications, achieving results such as:

Lead the iPack team in evaluating a licence application for completeness and accuracy and determine if an applicant is eligible.
Guide the iPack team in the development or refinement of internal guidance, policies, and procedures that address notifying applicants of the CAA’s documentation requirements, PEL inspector job aids and check lists, applicants’ ID requirements, standardized application forms for flight crew and non-flight crew applicants, and detailed review of each application.

Function 4 (incl. expected results)

Lead the PEL iPack team to ensure the compliance and enforcement system is aligned with the process and systems for the issuance of licences and validation and conversion of foreign licences, achieving results such as:

Lead the iPack team in determining the appropriate document to be issued based on the skill test results.
Guide the iPack team in the development or refinement of internal guidance, policies, and procedures that address the issuance, renewal, and reissuance of a licence, rating, or authorization, issuance of a letter of discontinuance. issuance of a letter of denial, format of the licence, and determination whether a licence, rating, authorization, or certificate may be issued.
Head the iPack team in the validation and conversion of foreign licences.
Guide the iPack team in the development or refinement of internal guidance, policies, and procedures that address four ways to convert a flight crew licence, three ways to convert an AMT licence, verification of a licence issued by another State, and identification of licences, authorizations, or ratings that are eligible for conversion.

Function 5 (incl. expected results)

Lead the PEL iPack team to suspend or revoke a licence, achieving results such as:

Lead the iPack team in suspending or revoking a licence.
Guide the iPack team in the development or refinement of internal guidance, policies, and procedures that address eight elements of an effective safety oversight system, investigative process, collection of evidence, risk evaluation and potential enforcement actions, and administrative and civil penalties.

Function 6 (incl. expected results)

Coordinate, organize, manage, and report on the successful deployment of the PEL iPack, achieving results such as:

If necessary, provide advice to the authority on the composition of the PEL iPack team.
Prepare for the successful start of the iPack deployment such as gaining access to all iPack materials and information, familiarize with all iPack materials, and gather stakeholders’ contact information. Obtain briefings from ICAO HQ. Operational Safety Section of the Air Navigation Bureau (ANB), Capacity Development and Implementation (CDI) Bureau, ICAO Regional Technical Officers, and iPack State Focal Point. Prepare presentations, organize and conduct the kick-off meeting and closing meeting.
Analyse the needs survey and prepare the iPack work plan accordingly in coordination with the Regional Technical Officers for the approval and signature by the Senior Manager of the authority to which the iPack is deployed.
Coordinate the list of GSI PEL course participants with the State Focal Point and submit it to ICAO CDI.
In addition to regular work sessions, upon request from the iPack team, prepare for and conduct meetings.
Prepare the iPack Deployment Report on the objectives achieved, lessons learned, and additional deficiencies identified.
Define follow-up actions required and suggested approaches to achieve objectives for implementing the State’s PEL system.
Ensure that the iPack Deployment Report is well edited and formatted.
Obtain the approval of the iPack Deployment Report from the ICAO Regional Technical Officer(s), ICAO HQ. PEL iPack focal point, and iPack State Focal Point.
Debrief ICAO at the end of the assignment and provide recommendations for improving the iPack delivery model.
Performs any other related tasks, as required to address the objectives of the assignment.

Impact of The Outcome of the Position

Advisory support will be provided to Member States in ensuring compliance with ICAO provisions for establishing and maintaining a CAA Personnel Licensing system, knowledge testing systems, conduct of skill tests, evaluation of licence applications, issuance, conversion, and revocation of licences.

Work Relations and Contacts

The incumbent reports to the Capacity Development and Implementation (CDI) Bureau on administrative matters and the Chief, Operational Safety Section, with whom s/he consults on work-related issues and from whom s/he seeks advice and guidance on assignments. The incumbent carries out duties and responsibilities in support of the implementation of ICAO provisions for a Personnel Licensing system. The incumbent is expected to work with other sections within ICAO and the Regional Offices to achieve identified deliverables.

During the assignment, the incumbent will work with the State authority and with staff who work for them for the implementation of the PEL system.

COMPETENCIES

Core Competencies:

Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Client Orientation: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Technological Awareness: Keeps abreast of available technology; understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Qualifications and Experience

Education

A first-level university degree, preferably in Aviation, Engineering, or in a related technical discipline. A technical qualification in aviation such as an Airline Transport Pilot License, Air Traffic Control License, Airframe and Power Plant Technician Certification, or Civil Aviation Safety Inspector may be accepted in lieu of the first-level university degree.

Professional experience

Essential

Considerable experience (ten years or more) in senior position in a CAA Department of Personnel Licensing.
Significant experience (three years or more) working as Personnel Licensing Inspector with a CAA.
Experience in certification and oversight of Approved Training Organizations (ATOs), qualification and approval of flight simulation training devices (FSTDs).
Experience in all aspects of staff development, licensing and licence issue or renewal.
Sound knowledge of Annex 1, Annex 6, and guidance material.
Sound knowledge of PEL policies, regulations, procedures, and practices.
Experience in air transport operations.

Desirable

Certificate in ICAO’s Universal Safety Oversight Audit Programme, Continuous Monitoring Approach (USOAP CMA) Computer Based Training (CBT) course before being assigned to the position.
Participation in PEL-related subject matter expert groups.
Experience in developing and implementing programmes to enhance safety in civil aviation.
Experience in international technical assistance or cooperation projects.

Languages

Essential

Fluent reading, writing, and speaking abilities in English.

Desirable

Knowledge of any of the other languages of the Organization (Arabic, Chinese, French, Russian or Spanish).

CONDITIONS OF EMPLOYMENT

It should be noted that this is a prospective position intended for experts interested in consultancy contracts. (short and long term)

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

ICAO CDI consultants are expected to conduct themselves in a manner befitting their status as international civil servants.

ICAO CDI offers an attractive benefit package to its consultants in accordance with the policies of the International Civil Service Commission (ICSC).

No Fee

	THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

ICAO Roster-iPACK-Government Safety Inspector — Personnel Licensing