UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to a Future

KEY END-RESULTS
1. Appropriate and consistent interpretation and application of policies and procedures timely implemented to support operations at the sub-country levels.
2. The budget preparation, implementation, and payment are properly administered in the area of operations management and services.
3. Delivery of operation support services are timely and effectively provided, and security arrangements are well established for enhanced safety and security.
4. Property management of administrative supplies, office equipment, vehicles and other properties is effectively performed.
5. All operations transactions and arrangements of contracts satisfy the requirements as stipulated and are in compliance with the applicable policies, procedures, rules and regulations.
6. All travel and transportation arrangements are made in a timely manner to support staff’s and guests’ traveling and movement.
7. Events and logistics are effectively organized and coordinated.
8. Staff capacity is enhanced through active staff learning/development programmes in the area of operations support and services.
9. Effective working relations are maintained with other agencies, local authorities and implementing partners.
10. Any other assigned administrative support responsibilities and services are effectively carried out and delivered.

How can you make a difference?

Under the direct supervision of the Operations Officer, provides operations management support services in a sub-country office, ensuring efficient and cost-effective operations support, guidance to administrative staff, and support to office operations assignments. Ensures office operations and services comply with organizational policies, procedures, rules and regulations.

Within delegated authority and the established organizational set-up, the incumbent may be assigned primary, shared or contributory responsibility for all or part of the following duties and key results.

1. Appropriate and consistent interpretation and application of policies and procedures timely implemented to support operations at the sub-country levels. Provides input on implementation of operations guidelines in coordination with the Programme Manager/Head of Office and operations staff.
- Supports the Programme Manager and Head of Office and updates staff on operations policies, procedures.
- Contributes to improvements of internal control systems.
- Keeps supervisor informed of issues and prepares reports as required.

2. The budget preparation, implementation, and payment are properly administered in the area of operations management and services.
- Assists supervisor in preparing estimates for office premises, supplies and equipment.
- Collects invoices, secures approvals and processes transactions in VISION.
- Assists in HACT assurance interventions, including spot checks.

3. Delivery of operation support services are timely and effectively provided, and security arrangements are well established for enhanced safety and security.
- Provides operations support to zone offices and outposts.
- Assists in maintaining office operations, transport, procurement, security, petty cash and programme implementation support.

4. Property management of administrative supplies, office equipment, vehicles and other properties is effectively performed.
- Supports management of supplies, equipment and vehicles, including inventory updates and PSB support.
- Assists with PSB submissions, meeting minutes and implementation of recommendations.
- Responsible for fleet management and scheduling.

5. All operations transactions and arrangements of contracts satisfy the requirements as stipulated and are in compliance with the applicable policies, procedures, rules and regulations.
- Ensures transactions and contracts comply with policies, procedures, rules and regulations.
- Monitors payments against contractual obligations and supports petty cash operations.

6. All travel and transportation arrangements are made in a timely manner to support staff’s and guests’ traveling and movement.
- Provides travel support and guidance on entitlements.
- Briefs/debriefs staff on visas, security clearances and documentation requirements.
- Maintains and verifies travel records.

7. Events and logistics are effectively organized and coordinated.
- Supports training, capacity-building activities and conferences through logistical arrangements.
- Liaises with budget focal points on costs and requirements.

8. Staff capacity is enhanced through active staff learning/development programmes in the area of operations support and services.
- Supports training activities to improve operations services.
- Contributes to staff learning.

9. Effective working relations are maintained with other agencies, local authorities and partners.
- Maintains effective relations through collaboration and information sharing.
- Cooperates with UN counterparts on reform initiatives.

10. Performs any other duties and responsibilities assigned as required.
- Carries out other assigned operations support responsibilities and services.

If you would like to know more about this position, please review the complete Job Description here: Download File JD Operations Associate (G-6), FT, #00069172, Kassala, Sudan.doc

To qualify as an advocate for every child you will have…

Minimum requirements:

Education: Completion of Secondary School, preferably supplemented by technical or university level courses in administration, finance, or any other related field of discipline relevant to the job is an asset.
Work Experience: 6 years of relevant professional work experience in Administration, Operations, Financial Management, Supply Management, Information Communication Technology, Human Resources, Operations Management, Office Administration, Budget Management, Procurement, Logistics, Property Management, Fleet Management, Travel Management, Contract Management, Security Coordination and any other related fields.
For this position, a Bachelor’s degree from a recognized academic institution in the relevant field of discipline may replace three years of related work experience. A Master’s degree may replace additional two years.
Skills: Operations Management, Office Operations, Policies and Procedures, Support Services, Compliance, Providing Guidance, Accountability, Embraces Change, Manages Ambiguity, Drive To Achieve.
Language Requirements: Fluency in English and Arabic languages is required.

Desirables:

Language: Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.
Work experience in emergency duty station, and international work experience is an asset.
Experience in SAP/HR, HRIS, Microsoft Excel, Administrative service management is an asset.
Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.

For every Child, you demonstrate...

UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drive to achieve results for impact
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others
(8) Nurtures, leads and manages people

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, discrimination, fraud, corruption and other forms of serious misconduct.

UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference, safeguarding and background verification checks. These checks may include verification of academic credentials and employment history, screening against relevant United Nations misconduct databases, and requests for misconduct disclosures from current and former employers, professional associations, other relevant organizations and participating organizations under inter-agency safeguarding initiatives, including the Misconduct Disclosure Scheme (MDS), where applicable.

Appointment, selection and continued engagement are subject to the satisfactory completion of all required checks. Selected candidates may be required to provide additional information and consent to enable UNICEF to undertake these checks.Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments are conditional on the selected candidates' willingness to comply with current or future vaccination requirements, should UNICEF mandate it for personnel. Failure to comply with such requirements, where applicable and without a duly approved medical exemption from the relevant UN authority, will result in the cancellation of the selection or may lead to other administrative measures, including separation from service.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable females are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants' bank account information.

Humanitarian action is a cross-cutting priority within UNICEF's Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

Visa residence requirements: i.e. UNICEF shall not facilitate the issuance of a visa and working authorization for candidates under consideration for positions at the national officer and general service category.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.