UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture., coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to digital opportunities.

UNICEF started operation in Cambodia in 1952 and opened first country office in 1973 in Phnom Penh. More information on what we do in Cambodia is available at https://www.unicef.org/cambodia/.

How can you make a difference?

(Consultants may be engaged only when the assignment is of a temporary nature; based on payment for services or work with defined deliverables and outputs that are specific and measurable, to be performed and completed within a specified period of time. Consultants must not be engaged to perform staff functions or other functions that are not based on defined deliverables or outputs):

The fundamental mission of UNICEF is to promote and protect the rights of every child, everywhere, through its programmes, advocacy, and operations. Guided by the UNICEF Cambodia Country Programme 2024–2028, UNICEF works to ensure that all children, particularly the most vulnerable and disadvantaged, realize their rights to survival, development, protection, and participation through five interconnected programme areas: Health and Nutrition, Water, Sanitation and Hygiene (WASH), Education, Child Protection, and Policy and Public Financing for Children.

Digital communication and social media are essential tools for advancing UNICEF Cambodia's communication, advocacy, public engagement, and visibility objectives. Through digital platforms, UNICEF raises awareness of issues affecting children, amplifies the voices of children and young people, communicates programme results and impact, supports emergency response communication, and promotes children's rights.

To strengthen its digital presence and audience engagement, UNICEF seeks to engage qualified digital and social media consultants through a roster to support the planning, creation, management, and analysis of digital content and campaigns. The consultants will contribute to producing high-quality, audience-centred, and impactful digital content that aligns with UNICEF's communication objectives and showcases the results of UNICEF-supported programmes and advocacy initiatives.

All content and communication activities must comply with UNICEF's branding, ethical communication, accessibility, and safeguarding standards. Consultants shall ensure that the dignity, rights, privacy, and confidentiality of children and vulnerable populations are protected at all times. Where applicable, informed consent and required permissions must be obtained in accordance with UNICEF policies and procedures. The best interests of the child shall remain a primary consideration throughout the development, production, publication, and dissemination of all communication products.

Through this assignment, the consultants will support UNICEF Cambodia in strengthening digital engagement, expanding audience reach, and advancing advocacy efforts that promote the rights and well-being of every child in Cambodia.

If you would like to know more about this position, please review the complete Job Description here: TOR_Roster for Digital and Social Media_tms.pdf

To qualify as an advocate for every child you will have…

Minimum requirements:

Education:

Bachelor's degree in Communications, Digital Media, Journalism, Marketing, Public Relations, Multimedia Production, Social Sciences, International Development, or other relevant fields.
Applicants with no bachelor's degree but with at least three additional years of relevant professional experience in digital communications, social media management, content creation, or related areas may be considered in lieu of a degree.

Work Experience:

Minimum three (3) years of relevant professional experience in digital communications, social media management, content creation, digital marketing, journalism, public relations, or related fields.
Demonstrated experience supporting digital communication activities, including one or more of the following: digital content development, social media management, online campaigns, audience engagement, multimedia production, or digital storytelling.
Experience producing digital communication products for websites, social media platforms, or other digital channels, such as social media posts, graphics, videos, stories, campaign materials, or multimedia content.
Experience monitoring digital and social media performance and preparing reports, insights, recommendations, or other communication-related analyses.

Applicants will be assessed based on the relevance, quality, and scope of their professional experience as demonstrated through their CV, portfolio, and previous assignments. Assessment may consider factors such as years of relevant experience, quality and diversity of digital products developed, complexity and scale of assignments undertaken, results achieved, and demonstrated ability to support UNICEF's communication objectives.

Skills:

Strong understanding of digital communications, social media management, digital storytelling, content marketing, and audience engagement.
Proficiency in social media content planning, campaign management, community engagement, and social listening.
Strong copywriting, editing, and content
Human Resources
United Nations Children’s Fund
development skills for digital and social media platforms.
Proficiency in digital design and content creation tools, such as Canva, Adobe Creative Suite, CapCut, or equivalent software.
Familiarity with social media analytics and reporting tools and the ability to translate insights into actionable recommendations.
Ability to manage multiple assignments simultaneously, work independently, and meet tight deadlines while maintaining high-quality standards.

Language Requirements:

Excellent written and verbal communication skills in English and Khmer are required
Strong writing, translation, editing, content adaptation skills in both English and Khmer are highly desirable.

Desirables:

Experience supporting digital communication during humanitarian emergencies, advocacy campaigns, public awareness initiatives, or social and behaviour change programmes.
Familiarity with UNICEF's mandate, programme priorities, and communication approaches.
Experience working with UNICEF, other UN agencies, international NGOs, development partners, or government counterparts.
Knowledge of emerging digital trends, social media innovations, influencer engagement, and audience development strategies.
Experience in photography, videography, and multimedia content production for digital platforms would be an advantage.
Willingness and ability to travel to remote locations across Cambodia on short notice.
Strong understanding of UNICEF branding, ethical communication principles, child safeguarding standards, accessibility requirements, and inclusive communication practices.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, discrimination, fraud, corruption and other forms of misconduct.
UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference, safeguarding and background verification checks. These checks may include verification of academic credentials and employment history, screening against relevant United Nations misconduct databases, and requests for misconduct disclosures from current and former employers, professional associations, other relevant organizations and participating organizations under inter-agency safeguarding initiatives, including the Misconduct Disclosure Scheme (MDS), where applicable.

Appointment, selection and continued engagement are subject to the satisfactory completion of all required checks. Selected candidates may be required to provide additional information and consent to enable UNICEF to undertake these checks.
Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments are conditional on the selected candidates’ willingness to comply with current or future vaccination requirements, should UNICEF mandate it for personnel.
Failure to comply with such requirements, where applicable and without a duly approved medical exemption from the relevant UN authority, will result in the cancellation of the selection or may lead to other administrative measures, including separation from service

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.

Additional information about working for UNICEF can be found here.

Vacancy Announcement: Roster for Digital and Social Media, Phnom Penh, Cambodia