Result of Service

A functional, secure and operational IDEP Alumni Platform is developed, tested, deployed and made available for use, with relevant existing alumni data successfully migrated and appropriate administrative, analytics, security and disaster recovery arrangements established. The platform enables IDEP to maintain and engage its alumni community, facilitate networking and knowledge sharing, support communities of practice, and monitor alumni engagement through relevant usage analytics. In addition, the ECA Fellowship Alumni Platform remains operational and technically maintained, with required improvements, security-related actions and Azure onboarding/deployment support implemented during the assignment.

Work Location

Addis Ababa

Expected duration

Three months

Duties and Responsibilities

Under the supervision of the Directors of SPORD and IDEP, IDEP's Head of Training and Research Division and Knowledge Management and IT section, the Information Systems Assistant will perform the following duties:

Provide technical assistance for the planning, design, development, configuration and implementation of the IDEP Alumni Platform.
Design and implement a robust, normalized, extensible and secure database architecture to support alumni profiles, programme information, networking, communities of practice, engagement and related platform functionalities.
Develop and configure required platform functionalities, including user and profile management, networking and collaboration features, knowledge-sharing functions, notifications, administration tools and analytics.
Deploy and configure the platform on Microsoft Azure Cloud, in coordination with relevant ECA technical teams and in accordance with applicable security and technical requirements.
Conduct migration and consolidation of relevant alumni data from the IDEP eLearning platform and other IDEP databases, ensuring data integrity, completeness and consistency.
Organize regular demonstrations of the platform with SPORD and IDEP staff, document feedback and implement agreed improvements.
Collaborate with ECA DITMS in conducting user acceptance testing, technical testing, security and compliance assessments and vulnerability testing, and implement required corrective actions and patches.
Coordinate technical arrangements for SMTP and notification services and support hosting and production deployment of the platform.
Collaborate with ECA translation services to extract and prepare relevant platform content for translation into French and support its integration into the platform.
Develop platform usage and user-data analytics functionalities to support monitoring of usage trends, engagement and performance.
Prepare and implement a disaster recovery approach to support data integrity, availability and continuity in the event of system failure or other unforeseen incidents.
Develop user and administrator documentation, including a practical how-to manual.
Provide tailored training to system administrators, forum moderators and other relevant users on platform administration and use.
Provide ongoing technical support, maintenance, troubleshooting and enhancement of the IDEP Alumni Platform.
Provide technical support for the continued maintenance and development of the ECA Fellowship Alumni Platform, including support for security clearance and Azure onboarding activities.
Perform other related technical tasks necessary for the successful implementation, deployment and operation of the alumni platforms.

Qualifications/special skills

Bachelor's degree in Computer Science, Software Engineering, Information Systems, Web Development, or a related field from a recognised and accredited institution. Professional certification in web development from a recognised and accredited training institution may be accepted in lieu of a university degree. A minimum of five (5) years of progressively responsible experience in web application development, database design and implementation, and digital platform development is required.

Languages

English and French are the working languages of the United Nations. For this position, fluency in English is required, knowledge of the other is desirable.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Information Systems Assistant- Individual Contractor (IC)