Tiered Approach

In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:

Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.
Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments
Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers
Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates

Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.

Office/Unit/Project Description

UNDP’s Rule of Law Programme in Pakistan is working to strengthen the rule of law and to ensure equal access to justice and security services, particularly for women and marginalized groups across Pakistan in Khyber Pakhtunkhwa (KP) including the merged districts (MDs), Balochistan, and Islamabad Capital Territory (ICT). In close collaboration with a range of government, rule of law and justice sector institutions, the overall Programme aims to enhance and sustain peace and stability for the longer-term in Pakistan.

The Programme activities and interventions therefore directly correspond with the government of Pakistan’s strategies and commitments to rule of law and justice reforms, as well as improving the efficiency and effectiveness of institutions to deliver accountable and affordable security and justice services to the public.

The Rule of Law Programme implementation is guided by the following four strategic objectives:

Policy, legal and regulatory frameworks strengthened to warrant people-centered, equitable, timely, affordable justice and security delivery to all people with an emphasis on women, marginalized and vulnerable groups, and digital technologies.
Capacity of justice and security stakeholders (duty bearers) enhanced to deliver inclusive, timely, and accessible services to all people with an emphasis on women and digital technologies.
Capacity of women, and the most vulnerable and marginalized (rights holders) strengthened to access referral pathways to justice and security.
Justice and security sector institutional facilities enhanced to deliver inclusive, timely, and accessible justice and security services, through women friendly and gender-responsive infrastructure development support with an emphasis on flood resilience and green energy.

Against this backdrop, UNDP actions and interventions are aimed at restoring public confidence and service delivery in the formal justice and rule of law sectors through a range of initiatives i.e. policy development and reform, fostering justice and security sector governance, as well as oversight and accountability at an institutional level with emphasis on inclusive and gender-responsive programming. The overall engagement strategy, therefore, involves both federal and local levels. The Programme is implemented in partnership with the Judiciary, Police, Prosecution, Prisons, Probation and Reclamation, Bar Associations, Civil Society Organizations (CSOs) and the academia both at federal and provincial levels.

The ICT / Digital Justice Analyst will provide specialised technical support for the implementation and achievement of programme results related to digital justice, institutional ICT systems and technology-enabled justice and security service delivery. The Analyst will liaise closely with relevant government counterparts, judicial and justice-sector institutions, institutional ICT units, service providers and other stakeholders at federal and provincial levels and provide technical advisory support within the areas of his/her responsibility.

The Analyst will provide technical advice and support for the design, implementation and monitoring of interventions related to virtual and e-Courts, case-flow and case-management systems, digital learning platforms, judicial research and analytics tools, interoperability, data governance, information security and other ICT-enabled solutions. S/he will contribute to the formulation and implementation of relevant programme activities and promote user-centred design, responsible use of technology, institutional ownership, sustainability and alignment with institutional requirements and good practices.

Scope of Work

The Project ICT / Digital Justice Analyst will report directly to the Team Lead – Programme Specialist. The Analyst will provide specialized technical support and coordination for the design, implementation and institutionalization of digital justice and ICT solutions supported by the Programme.

The Analyst will be responsible for the following functions:

I. Provide technical support for the design and implementation of digital justice and ICT solutions.

Support assessments of existing ICT infrastructure, digital systems, institutional capacities and technology requirements of partner justice and security institutions.
Facilitate requirements gathering and analysis with institutional counterparts, end users and designated team members and translate operational needs into appropriate functional and technical requirements.
Provide technical inputs to the design, enhancement and implementation of digital justice systems, virtual and e-Court facilities, case-flow and case-management systems, digital learning platforms, research and analytics tools and other ICT-enabled initiatives supported by the Programme.
Support preparation and review of system architecture, functional requirements, technical specifications, implementation plans and related technical documentation.
Promote user-centred, scalable, interoperable and context-appropriate digital solutions that respond to institutional needs and operating environments.
Support integration of digital solutions into existing institutional systems and workflows and promote institutional ownership and sustainability.

II. Support technical specifications, procurement and quality assurance of ICT systems and services.

Prepare and/or review technical specifications, scopes of work, terms of reference and other technical documentation required for procurement of ICT equipment, systems and specialised digital services.
Provide technical inputs to procurement processes in coordination with designated team members and in accordance with UNDP policies and procedures.
Support technical evaluation of proposed ICT solutions, equipment and services, as required.
Coordinate with contracted ICT firms, consultants and service providers on technical requirements, implementation schedules and expected deliverables.
Review system designs, prototypes, configurations and technical deliverables to ensure consistency with approved requirements and specifications.
Support quality assurance, testing, acceptance and verification of ICT systems, equipment and services prior to deployment and institutional handover.\
Identify technical implementation risks and recommend appropriate corrective or mitigation measures.

III. Support interoperability, data governance, security and responsible use of technology.

Provide technical advice on interoperability and integration of supported digital solutions with relevant existing institutional information systems and ICT frameworks.
Support development of appropriate data structures, information flows, access protocols and system integration requirements in consultation with partner institutions.
Promote appropriate data security, privacy, confidentiality, access control, backup and business-continuity considerations in the design and deployment of digital systems.
Support partner institutions in identifying and addressing technology-related operational risks, including connectivity constraints, power interruptions, system maintenance and continuity of critical services.
Promote sustainable and context-appropriate technology solutions, including consideration of low-connectivity environments and institutional capacity for long-term operation and maintenance.
Provide technical inputs on emerging technologies, including appropriate and responsible applications of data analytics and artificial intelligence where relevant to justice-sector efficiency and service delivery.

IV. Coordinate system testing, deployment, institutional adoption and sustainability.

Coordinate user acceptance testing, system validation, deployment and operationalization of supported digital systems in collaboration with institutional counterparts and service providers.
Support development of testing protocols, issue logs, acceptance criteria and technical handover documentation.
Coordinate with designated team members, institutional counterparts and specialized service providers on user orientation, user manuals, technical guidance and capacity development required for effective adoption of digital tools.
Support institutional counterparts in establishing arrangements for system administration, maintenance, technical support, data management and continuity after deployment.
Monitor system functionality and institutional uptake during implementation and identify technical or operational issues requiring corrective action.
Facilitate transfer of relevant technical documentation, system credentials, licences, source materials and other agreed assets to designated institutional counterparts, as applicable.

V. Provide technical coordination, and knowledge support for digital interventions.

Establish and maintain effective technical working relationships with institutional ICT units, judicial and justice-sector institutions, government counterparts, service providers and other relevant stakeholders.
Facilitate technical discussions and consultations between institutional users, designated team members and ICT service providers to ensure technology solutions respond to operational needs.
Provide technical support to institutional coordination processes relating to digital justice, ICT integration, system interoperability and technology-enabled service delivery.
Support coordination with relevant justice and security institutions to promote compatibility and sustainable integration of supported digital systems within institutional ICT frameworks.
Coordinate with designated team members and relevant partners to ensure complementarity, coherence and effective implementation of digital interventions.

VI. Ensure technical quality assurance, monitoring, knowledge management and results-based implementation of digital interventions.

Monitor implementation progress of UNDP-supported digital and ICT interventions and provide timely technical updates on progress, constraints, risks and required actions.
Review technical proposals, terms of reference, methodologies, system designs, reports and deliverables produced by consultants, vendors and service providers and provide recommendations on their technical quality and acceptability.
Provide substantive input on digital justice and ICT interventions for workplans, progress reports, donor reports, briefing notes, concept notes, presentations and other programme documentation.
Support monitoring of relevant programme results and evidence relating to system functionality, institutional adoption, interoperability, digital service delivery and sustainability.
Identify implementation challenges, emerging opportunities and lessons and recommend appropriate technical adjustments and course correction.
Capture and disseminate lessons learned, implementation experience and good practices relating to digital justice, system interoperability, institutional adoption and sustainability.
Support preparation and technical oversight of consultants and service providers engaged for specialized, time-bound ICT and digital assignments, including preparation or review of TORs and quality assurance of technical deliverables.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Institutional Arrangement

The Project ICT / Digital Justice Analyst will be based in the UNDP Pakistan Country Office in Islamabad, with regular travel to programme implementation locations, particularly Khyber Pakhtunkhwa and Balochistan.

Under the supervision of the Team Lead – Programme Specialist, the Analyst will provide specialised technical support and coordination for digital justice and ICT interventions.

The Analyst will work closely with relevant programme colleagues, including technical specialists and provincial teams, as well as ICT units and technical counterparts within partner institutions and specialised service providers, to ensure effective coordination, technical quality, interoperability and sustainable institutional adoption of supported digital solutions.

Competencies

Core Competencies
Achieve Results	LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively	LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously	LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility	LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination	LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner	LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion	LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies

Thematic Area	Name	Definition
Digital	Digital transformation design	Practical and strategic skills in digital transformation for governments and organizations.
Business Direction & Strategy	System Thinking	Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system .
Business Management	Project Management	Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals
Business Management	Communication	Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels .
Business Management	Working with Evidence and Data	Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making
Business Management	Risk Management	Identify and organize action around reducing, mitigating and proactively managing risks
2030 Agenda: Peace	Rule of Law, Security and Human Rights	Rule of Law

Please refer to the competency framework site for the entire list of competencies and further explanations.

Minimum Qualifications of the Successful NPSA

Min. Academic Education	Advanced university degree (master’s degree or equivalent) in Information Technology, Computer Science, Information Systems, Software Engineering, Data Science, Digital Transformation, or a related field is required. Or A first-level university degree (bachelor’s degree) in the areas mentioned above, in combination with an additional two years of qualifying experience, will be given due consideration in lieu of the advanced university degree.
Min. years of relevant Work experience	Applicants with master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience. Applicants with a bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional experience in ICT systems, digital transformation, information systems, digital public-sector solutions or related areas.
Desired additional skills and competencies	Experience in supporting the design, implementation, deployment and/or management of ICT or digital systems is desired. Experience working with databases, information systems, digital platforms or technology-enabled service-delivery solutions is desired. Experience and knowledge of ICT infrastructure, system integration approaches, interoperability standards, APIs and information-security principles is desired. Experience supporting digital transformation initiatives within government or public-sector institutions is desirable. Experience with digital justice, e-Courts, virtual courts, case-management systems or other justice-sector information systems would be a strong advantage. Experience in preparing technical specifications, system testing and deployment terms of reference or procurement documentation for ICT systems, equipment and services is desired. Experience coordinating ICT consultants, software developers, vendors or specialised service providers would be an asset. Experience with troubleshooting and technical quality assurance is desired. Experience and knowledge of data protection,access controls, backup and business-continuity principles is desirable. Familiarity with data analytics, dashboards and responsible application of emerging technologies, including artificial intelligence, would be an advantage. Experience and knowledge of accessible, inclusive and user-centred digital design approaches, including consideration of barriers affecting women, persons with disabilities and other vulnerable users, would be an advantage. Previous experience with justice and security institutions, UNDP, UN agencies or international development organisations would be an advantage. Experience in stakeholder-coordination is desired.
Required Language(s) (at working level)	Fluency in English and Urdu is required.
Professional Certificates	Relevant professional certification or specialised training in ICT, information systems, cybersecurity, database management, cloud technologies, digital transformation, project management or related areas will be an added advantage.

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Use of AI by candidates

Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection

Scam alert

UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.

Data Privacy

Please click here to view UNDP Data Privacy Statement

Project ICT/Digital Justice Analyst (Open to internal and external applicants)