Work Location

VALENCIA

Expected duration

6 MONTHS

Duties and Responsibilities

The United Nations Global Service Centre (UNGSC) provides critical Supply Chain, Geospatial, Information and Telecommunications Technologies Services and Training to all peacekeeping and special political missions around the world as well as to other UN Offices, Agencies Funds and Programs. This Internship is located in the Technology Development Unit (TDU) of the Technology Development, Design & Planning Section (TDDPS) Infrastructure and Operations Section (IOS) within the Service for Geospatial, Information and Telecommunications Technologies (SGITT) at the UNGSC in Valencia, Spain. The Intern reports to and works under the supervision of the Chief of TDU. The internship is for six (6) months. One (1) post is available. The internship is unpaid and full-time. Our Interns work as full members of our team, pursue projects that are designed to make a significant difference in UNGSC, and have opportunities to learn about the United Nations overall. The intern will support the Digital Technology Training Development project led by the Technology Development Unit (TDU) at the United Nations Global Service Centre in Valencia, which focuses on strengthening training capabilities for Peacekeeping and Special Political Missions. The project involves conducting learning needs assessments and developing high quality, learner centred digital and blended training programmes that enhance operational effectiveness through modern instructional design and technology enabled learning solutions. Tasks will include: a) Support the conduct of Learning Needs Assessments (LNAs) and curriculum design processes through consultations with diverse stakeholders, including structured interviews, focus groups, and data collection activities. Assist in job and task analysis to identify roles, responsibilities, and the knowledge, skills, and competencies required by target audiences across Peacekeeping and Special Political Missions, as well as other UN entities. b) Assist in the development, review, and revision of learning content and supporting materials, ensuring accuracy, relevance, coherence, pedagogical soundness, and alignment with defined learning objectives and target audience needs. c) Apply appropriate adult learning strategies tailored to the subject matter, using established instructional design principles and quality standards to contribute to the creation of engaging, learner-centred training materials, incorporating interactive elements, practical examples, and scenario-based learning approaches. d) Support the application of experiential and reflective learning methodologies and assist in the selection and use of appropriate instructional multimedia tools and formats to enhance learner engagement and retention, taking into account audience characteristics, learning context, and operational environments. e) Assist with pedagogical analysis, including content mapping, scenarization, and storyboarding for learning materials across different delivery modalities. f) Support the development of curricula in close collaboration with subject matter experts, instructional designers, course developers, and instructional technology specialists. g) Contribute to the design of blended learning programmes delivered at global, regional, and national levels, including e-learning, virtual learning, and instructor-led training formats. h) Assist in testing and quality assurance of courses, learning materials, and training content across multiple media and platforms; support the design, administration, and analysis of surveys and other evaluation tools to assess learning effectiveness and collect participant feedback. i) Assist in the collection, organization, and analysis of qualitative and quantitative data related to job functions and performance requirements to support evidence-based identification of learning needs. j) Support the documentation, synthesis, and presentation of Learning Needs Analysis findings, including summaries of job and task analyses and recommended learning priorities, for internal reporting and decision-making. k) Perform other duties as required, consistent with the scope of the Internship.

Qualifications/special skills

The basic education required is HS Diploma. Applicants must meet one of the following requirements: be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher); be enrolled in, or have completed, the final academic year of a first university degree programme (minimum bachelor’s degree or equivalent). Applicants to the UN Internship Programme are not required to have professional work. experience. However, a field of study that is closely related to the type of internship that you are applying for is required. Applicants must be a student in the final year of the first university degree (bachelor or equivalent), Master’s or Ph.D. Programme or equivalent, or have completed a Bachelor’s, Master’s or PH.D. Programme. Do you meet any of the above criteria? If yes, please indicate which one and attach proof to the application. Please note that you will have to provide an official certificate at a later stage. Applicants must have good knowledge of standard software applications, especially MS Word, MS PowerPoint, MS Teams, or similar. Ability to draft professional emails to clients is desirable. Ability to organize and conduct professional meetings with clients is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. Fluency in spoken and written English is required for the internship. Arabic, Chinese, English, French, and Russian and Spanish are the official languages of the United Nations Secretariat. Fluency in spoken and written Spanish is desirable.

Intern Specific text

Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Training Analyst Intern