UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to a Future

How can you make a difference?
ECW relies upon well-organized communication and information management (IM), effective information flows and a strong information culture to maximize its efficiency and effectiveness. Under the direct supervision of the Chief of Finance and Operations, and in collaboration with the Monitoring & Evaluation section, the Programme Development & Quality section and other ECW teams, the IM Officer will contribute technical inputs and practical ideas to the development, streamlining and maintenance of ECW’s information management systems and support the testing and application of innovative IM solutions, including the responsible use of artificial intelligence (AI) where appropriate, for enhanced internal operations, results reporting and services to partners. Working across the Secretariat, the Officer will help establish and embed common standards and processes, facilitate effective information flows and system use, and support timely information and data collection, compilation, quality assurance, visualization, analysis and dissemination.

Within the delegated authority and under the organizational set-up, the incumbent may be assigned the primary, shared, or contributory accountabilities for all or part of the following areas of major duties and tasks.
• ECW daily operations, results reporting and cross-Secretariat information flows are supported by coherent information management policies, procedures, processes and systems.
• E-mail distribution lists are maintained to ensure correct targeting of recipients.
• Results-reporting, IM and data-visualization products are quality assured.
• Collaboration sites are updated and maintained.
• Maintain effective working relations with UNICEF and UNOPS offices and other relevant agencies and vendors.
• Carry out any other information management tasks as required.

If you would like to know more about this position, please review the complete Terms of reference (TOR) here: Download File Terms of reference TOR - Information Management Officer P-2 TA ECW_.pdf

To qualify as a champion for every child you will have…

Minimum requirements

Education: First University Degree (i.e. bachelor's degree or equivalent) in information management, information technology or any other related field of discipline relevant to the functional role.
Work Experience: Minimum of two years of relevant professional work experience in the field of data and information management systems, data analysis and visualization is required. Proven experience in data capture, cleaning, and storage, and in analyzing diverse quantitative datasets, as well as demonstrated ability to translate data into clear and compelling tables, charts, infographics and reports is required. Familiarity with cloud-based collaboration tools (e.g., SharePoint) and setting and maintaining user access rights is required.
Skills: Strong organizational, communication and facilitation skills, with the ability to coordinate across teams, support effective information flows and capacity development, encourage user adoption and maintain exceptional attention to detail are required.
Language Requirements: Proficiency in English is required.

Desirables

Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is an asset.
Strong knowledge of MS Excel, including advanced functions, pivot tables, and formulas; experience with Power Query for data transformation and automation is an asset. Experience with data manipulation languages (e.g., R, Python, SQL) and data visualization tools (e.g., PowerBI, Tableau, R/Shiny) is an asset.
Proven skills in using Drupal (preferred) or other content management systems for organizing and maintaining digital content and databases is highly desirable.
Experience providing first-line functional support and coordinating the escalation of system or template issues to IT colleagues or service providers is desirable.
Familiarity with artificial intelligence (AI) tools or applications for data processing, analysis, automation or knowledge management, and awareness of their responsible use, is an asset.
Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.

For every Child, you demonstrate...

UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drive to achieve results for impact
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, discrimination, fraud, corruption and other forms of serious misconduct.UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference, safeguarding and background verification checks. These checks may include verification of academic credentials and employment history, screening against relevant United Nations misconduct databases, and requests for misconduct disclosures from current and former employers, professional associations, other relevant organizations and participating organizations under inter-agency safeguarding initiatives, including the Misconduct Disclosure Scheme (MDS), where applicable.Appointment, selection and continued engagement are subject to the satisfactory completion of all required checks. Selected candidates may be required to provide additional information and consent to enable UNICEF to undertake these checks.Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments are conditional on the selected candidates willingness to comply with current or future vaccination requirements, should UNICEF mandate it for personnel. Failure to comply with such requirements, where applicable and without a duly approved medical exemption from the relevant UN authority, will result in the cancellation of the selection or may lead to other administrative measures, including separation from service.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, qualified and suitable candidates from other regions, including Eastern and Southern Africa, Europe and Central Asia, the Middle East and North Africa, West and Central Africa, South Asia, Latin America and the Caribbean, and East Asia and the Pacific, are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants' bank account information.

In this role, you will collaborate with colleagues across multiple locations. For effective collaboration, we encourage flexible working hours that accommodate different time zones while prioritizing staff wellbeing.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Humanitarian action is a cross-cutting priority within UNICEF's Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.

Information Management Officer, P-2, TA, 364 days, #138647, Education Cannot Wait (ECW), UNITED Hosted Fund, Geneva, Switzerland