UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to Deliver

How can you make a difference?

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

People and Culture

Access Management: Facilitate requests for Vision and User access for new assignments or re-assignments, ensuring that new staff members and consultants are on-board effectively.
Onboarding and Offboarding: Manage the onboarding process for new staff and consultants, including administrative arrangements, and oversee the offboarding of departing staff.
Attendance Monitoring: Monitor daily attendance of staff at Centers and validate monthly absence reports as required.
Contract Processing: Streamline the processing of contracts for individual consultants by raising service requisitions, obtaining necessary documentation, and monitoring contract status. This includes creating Service Requisitions, Service POs, and Good Receipts in the VISION system.
Contracts Evaluation and Follow-Up: Ensure completion of end evaluations and closure of contracts by following up with supervisors of contractors and consultants.

Financial Management

Invoice Receiving: Implement streamlined processes for receiving and processing invoices to ensure timely payments.
Vendor Master Update: Conduct regular updates to the vendor master record to maintain accurate and current vendor information.
Pre-paid Card Payments: Manage prepaid card transactions to facilitate smooth financial operations.
Queries from the Centers: Address financial inquiries from various centers to enhance communication and resolve issues promptly.
Year-end Activities: Focus on year-end closure tasks, ensuring timely submission of invoices for payment to maintain compliance and financial accuracy.

Budget Management and Monitoring

Center Expenditure Report: Respond to a request from Center to display relevant budget reports, including discretionary budgets.
Prepares Funds Commitment (FC), Funds Reservation (FR) and Delegated Funds Reservation (DFR): Create, edit, and close as necessary.
Prepares Grants Management: Facilitate Grants Management and Funding activities to ensure proper allocation and usage of funds.
Respond to Year-End Activities: Ensure compliance with financial deadlines and procedures related to Year-End Activities requested by the Center.

Procurement of Services (Consultants and other Services)

Services Requisition (SR) for companies: Creation of the requisition with selected service providers upon Center submission of the case including item description, quantity, estimated cost, justification, funding source (Grant, WBS), TOR etc.
Service Contract/PO (Companies/Consultants): Creation of the requisitions with selected service providers upon Center submission of the case including item description, quantity, estimated cost, justification, funding source (Grant, WBS), TOR etc.
Creation of services Entry Sheets for consultants.
PCM Case Submission: Submission of the cases to PCM.
Additional processes that may arise during procurement services support.

Procurement of Goods and Equipment

Purchase Requisition (PR - Goods): Creation of the PR upon Center submission for goods purchasing (Grant, WBS).
Asset Acquisition / Purchase Requisition (Equipment over $10K) Creation of the PR upon Center submission for goods purchasing, (Grant, WBS).
Purchase Order - Consumable (Goods below $10K)
Asset Acquisition PO (Equipment over $10K): Creation of the Purchase Order upon Center submission for goods purchasing, (Grant, WBS).
Asset Master Record (AMR): Record details of newly acquired assets, Goods Receipt (GR)

Events Management

Provide logistics, planning and coordination support for various SD events, such as: high level, supplier and country visits, industry consultations, all staff meetings and other similar events.
Others Not Specified Above: Identify and address any additional events or meetings that may arise, ensuring they are documented and planned accordingly.

Travel Management

Provide travel support services, such as register travel and create TA, security clearance and trip certification as needed, visa and UNLP application.

Statutory committees Rapporteurs

Provide meeting minutes taking services for Statutory committees such as:
CRC: Contracts Review Committee
WOC: Warehouse Oversight Committee
WSC: Warehouse Safety Committee
EPC: Evidence and Publications Committee (MSDEC and Comms)
Others not specified above

Knowledge Management

Knowledge Management: Review and update of SharePoint pages, library, archival

Administrative Support and Other not Available in the BSU Catalogue

Archiving Obsolete Files

Follow up on Service Gateway (SGW) cases
Others as requested by the supervisor.

If you would like to know more about this position, please review the complete Job Description here: Download File ToR - Business Support Assistant_G5_00138656.pdf

To qualify as an advocate for every child you will have…

Minimum requirements:

Education: Completion of secondary education is required, preferably supplemented by technical or university courses related to the field of work.
Work Experience: A minimum of 5 years of relevant administrative or clerical work experience is required.
Skills: Experience in Customer Service, Team collaboration, Contract Administration, System Management, and Event Coordination.
Language Requirements: Fluency in English is required.

Desirables:

Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or Danish language is considered as an asset.
Knowledge of SAP, ServiceNow, and Excel is considered as an asset.
Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.

For every Child, you demonstrate...

UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drive to achieve results for impact
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, discrimination, fraud, corruption and other forms of serious misconduct. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference, safeguarding and background verification checks. These checks may include verification of academic credentials and employment history, screening against relevant United Nations misconduct databases, and requests for misconduct disclosures from current and former employers, professional associations, other relevant organizations and participating organizations under inter-agency safeguarding initiatives, including the Misconduct Disclosure Scheme (MDS), where applicable. Appointment, selection and continued engagement are subject to the satisfactory completion of all required checks. Selected candidates may be required to provide additional information and consent to enable UNICEF to undertake these checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments are conditional on the selected candidates willingness to comply with current or future vaccination requirements, should UNICEF mandate it for personnel. Failure to comply with such requirements, where applicable and without a duly approved medical exemption from the relevant UN authority, will result in the cancellation of the selection or may lead to other administrative measures, including separation from service.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable candidates are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants' bank account information.

Humanitarian action is a cross-cutting priority within UNICEF's Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

Visa residence requirements: i.e. UNICEF shall not facilitate the issuance of a visa and working authorization for candidates under consideration for positions at the national officer and general service category.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.

Business Support Assistant, G-5, Temporary Position, 6 months, Supply Division, COPENHAGEN, #00138656 (Open to EU citizens / Valid Danish Work Permit Holders)