Org. Setting and Reporting

UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The incumber reports to their designated supervisor.

Responsibilities

The incumbent: 1. Maintains and organizes general files, filing/archiving systems (manual and digital), inventory listings, and personnel records; performs data entry on the designated database system; verifies and updates records in prescribed formats using standard computer applications; prepares and types routine correspondence, certificates and generates reports as required. 2. Follows up and checks on the receipt and the issuance of supplies and equipment with the related Division/ Offices; raises Purchase Requests (PRs) and Warehouse Stock Transfer Orders (WSTO) for ERP system to services and goods. 3. Prepares logistical arrangements for meetings, workshops, and orientation sessions; Assists the assigned office with budget requirements, receivables, and payable bills. 4. Under the supervision of their direct supervisor, contacts beneficiaries to address issues that have been raised, provides support on online services and addresses inquiries related to assigned programmatic services. 5. In Health Centers/Offices, ensures that patients are admitted in an orderly manner through the Queuing System; verifies patient eligibility for medical services prior to registering them on the e-health system; registers new patient files on the e-health system, and updates their profiles with each visit; as applicable, processes out-patient referrals, follows up on medical hardship cases and processes hospitalization bills. 6. Performs other duties as may be assigned by the supervisor.

Competencies

UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. - Functional: 1- Following Instructions and Procedures 2- Applying Technical Expertise 3- Relating and Networking 4- Coping with Pressure and Setbacks

Education

Required academic qualifications: Completion of full secondary education.

Work Experience

Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A “yes” answer doesn’t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Five years of experience in administrative or clerical/secretarial work is required

Languages

Language	Reading	Writing	Listening	Speaking
English	UN Level II	UN Level II	UN Level II	UN Level II

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Contract Type: Daily Paid Assignment for up to three months, with the possibility of further extension, subject to the availability of funds, satisfactory performance, and continuing need. - Grade and Salary: Grade A06 Daily Rate 22.58$. The salary may be subject to a reduced work schedule. Additional benefits: - 1 day Annual Leave and 1 day of sick leave for each completed month of service. - This vacancy notice is open to internal and external candidates. Only candidates residing in Syria and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. - The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Syria, and without a valid work permit, the appointment may be rescinded. Preference will be given to registered Palestine refugees and candidates of the underrepresented gender to assist the Agency to meet its commitment to gender parity. - UNRWA welcomes applications from qualified candidates with disabilities. - A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post in the future should suitable vacancies become available. - Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. - Providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate. -UNRWA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNRWA, including sexual exploitation and abuse (SEA), sexual harassment, racism/racial discrimination and other forms of conduct, including but not limited to discrimination, abuse of authority and harassment. To uphold these standards, background checks are conducted for all recommended candidates and those placed on a roster to help ensure that individuals with a history of such conduct are not hired. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s), employment history, ClearCheck and INTERPOL, as well as certification of non-conviction, where available. Selected candidates may be required to provide additional information to conduct a background check. By applying for a position with UNRWA, candidates acknowledge and consent to these verification processes. -The Agency disqualifies applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending. - UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations. - Please find below the link to a video that guides applicants on how to apply to Job Openings: https://drive.google.com/file/d/1MH-IYA6Y8kxA1fgao5qyTV8VwNajgx4u/view?usp=sharing - Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. - The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. - UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. - For more details on UNRWA, please visit: https://www.unrwa.org/United Nations Considerations Please note that pursuant to the Staff selection system policy (ST/AI/2025/2): (1) Applicants for positions in the Field Service category cannot be of the nationality of the country where the position is located, and (2) Applicants for positions in the Professional and higher categories in a mission, field operation, or resident coordinator’s office cannot be of the nationality of the country where the position is located. For currently serving staff of a United Nations Common System organization, only the UN-recognized nationality will be considered for the purposes of these restrictions.

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Administrative Clerk - Daily Paid Opportunity - Grade A06 - All Areas (To Create a roster for future needs)