UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, hope

UNICEF Country Office in Croatia is looking for Face-to-Face (F2F) Fundraiser for the direct recruitment of pledge donors during all of 2026. Fundraising activities will be conducted in Zagreb and Rijeka as well as in cities across the country with mobile teams. To reach our fundraising targets, a team of 35 - 50 Fundraisers is required continuously.

According to the 2023-2027 Country Programme Document structured private sector fundraising activities are one of the core roles of UNICEF Croatia and Country Office has been continuously integrating its programmatic, fundraising and communications efforts. Within pledge activities throughout 2017-2022 Programme, Face-to-Face fundraising has been identified as a central technique for pledge acquisition and therefore it is continued in the 2023-2027 Programme Cycle.

How can you make a difference?

Scope of Work:

Representing UNICEF, its vision and mission in a professional manner
Acquisition of regular donors
Conveying the message of UNICEF program activities
Communicating the importance of sustainable funding through the private sector (regular donors) for program implementation and its positive impact on organizational costs
Continuous research and updating of knowledge through UNICEF website, social networking platforms, quarterly newsletters and through attendance at Fundraisers meetings
Collecting sensitive donor information and handling of same with the highest regard for confidentiality and information security
Adhering to work schedule and timely delivery and handover of all administrative tasks and paperwork (timesheets, pledge forms, donor inquiries, etc.) to F2F Fundraising Team Leaders or directly to the Office
Following instructions and procedures on how work is to be delivered; all relevant information must be reported and communicated to F2F Fundraising Team Leaders or Office.
Fundraiser conduct during official travel is expected to be highly professional and in line with organizational values.
General support to fundraising activities as needed.

Duration:

Throughout 2026. Fundraisers are expected to work a minimum of 4 hours per day and a minimum of 3 days per week (including a minimum of two weekend shifts per month).

Estimated Consultancy fee:

Fundraisers will be paid monthly, based on the monthly break down of tasks and the number of acquired pledge donors and based on the supervisor’s evaluation. Payments will be made in local currency directly to the bank account.
Monthly Fee Calculation: Candidates will be paid based on the number of acquired pledge donors / signed pledge forms and the quality of pledge donors, focused on donor age and the average amount of donation.

Travel expenses:

Travel outside of duty station is planned through mobile teams in bigger cities where we have arranged monthly visits for conducting F2F fundraising activities.
If travel occurs, all supporting travel documentation will be provided to Office. For travel consultant is expected to use the most economic mode of transportation to comply with UNICEF’s general policy of cost-effective agency.
For travelling by bus or train, the expenses made for tickets will be added to the fee amount, upon submitting bus/train tickets to the UNICEF Office.

Tasks/Milestone:

Deliverables/Outputs:

Timeline:

To work minimum 12 working days within a Month

- Encourage proposed monthly donation of 10 EUR or more.

- Donor age targeted over the age of 25 years.

- Adhering to work schedule and timely delivery and handover of all administrative tasks and paperwork (timesheets, pledge forms, donor inquiries, etc.) to Team Leaders or direct to Office.

- Following instructions and procedures on how work is to be delivered; all relevant information must be reported and communicated to Team Leaders or Office.

- Collecting sensitive donor information and handling of same with the highest regard for confidentiality and information security

- Fundraiser conduct during official travel is expected to be highly professional and in line with organizational values.

Recruitment of regular donors

Throughout the assignment

- Participation in UNICEF F2F Education

- Conveying the message of UNICEF program activities and communicating the importance of sustainable funding through the private sector (regular donors) for program implementation and its positive impact on organizational costs

- Continuous research and updating of knowledge through UNICEF website, social networking platforms, quarterly newsletters and through attendance at Fundraisers meetings and education organized by the Office

Representing UNICEF, its vision and mission in a professional manner

Throughout the assignment

Performance indicators:

Number of recruited donors over the age of 25 years
Average monthly donation targeted at 10 EUR
Accurate and timely implementation of work tasks
High quality of communication, internally and with donors.

To qualify as an advocate for every child you will have…

High school diploma is required.
Proficiency in written and spoken Croatian is required.
Proficiency in written and spoken English is preferred.
Understanding of UNICEF brand and general knowledge of UNICEF activities is preferred.
Understanding marketing with an ethical approach is mandatory.
Good communication and strong interpersonal skills are mandatory.
Adaptability as a team member is mandatory.
Eagerness to learn is mandatory.
Approachable, outgoing, resourceful is preferred.
The ability of adjustment in new surroundings and circumstances is preferred.

How to apply:

To apply, it is mandatory to create and/or update your profile at the UNICEF vacancy portal and include a CV and cover letter in your application. Applications submitted without the profile and documents or/and outside the UNICEF vacancy portal will not be considered.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).

To view our competency framework, please visit  here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, program delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.

UNICEF brings together dedicated and competent people, working to ensure that every child has an opportunity to realize their full potential. We appreciate your interest in joining our team and contributing to building a better future for children. Taking care of your personal data is of great importance to us. Here you can find out more about how we use and protect the personal data you give us when you apply for a job at UNICEF.

National consultant Face-to-Face (F2F) Fundraiser for Croatia Country Office(m/f), Zagreb, Croatia (for Croatian Nationals only)