Intern (Business Relationship Management)

Work Location

New York, United States of America

Expected duration

The standard internship duration is three (3) months, with the possibility of extension up to six (6) months. Preference will be given to candidates available for the full six-month term. The internship may be undertaken on a part-time or full-time basis. Preference will be given to candidates available on a full-time schedule. Interns will be recruited for either of the following cycles: o January–June (Spring–Summer) o June–December (Summer–Fall)

Duties and Responsibilities

The Office of Information and Communications Technology (OICT) is leading the digital transformation of the Organization to enable a better, safer, more sustainable future through secure, reliable, and innovative technology solutions. This internship is for three (3) months with an opportunity to extend for up to six (6) months depending on the needs of the Office. The internship is UNPAID and may be undertaken on a part-time or full-time (five days per week at 35 hours) basis under the supervision of a staff member in the department or office to which they are assigned. Preference will be given to candidates who are available full-time. This internship is within the Business Relationship Management Section of OICT. BRMS offers internship opportunities in three areas, with generic duties to:

• Assist the Information and Communication Technology teams on various IT projects and services
• Provide administrative and substantive support to meetings and conferences, including the preparation of background documents and presentations, drafting of meeting minutes, and handling logistics
• Prepare documentation, including training materials, operational reports, manuals, and user specifications
• Support data analytics or data policy
• Work with Microsoft Outlook and other desktop applications, specifically Microsoft SharePoint Hub
• Work with MS Power BI, Tableau, MS Dynamics or other similar self-service analytics toolsets
• Assist in other IT functions as necessary Interns will be requested to indicate their main preference among three key areas: BUSINESS RELATIONSHIP MANAGEMENT
• Assist Business Relationship Managers in maintaining relationships with OICT partners and understanding their needs, challenges, and priorities
• Collaborate with OICT's clients to understand processes, identify pain-points, and support in the development of ICT plans using potential technology solutions
• Log demands and client requests for new ICT capabilities or changes to existing ICT services
• Coordinate with client users, vendors, and teams within the UN system on Information Technology services DATA ANALYTICS
• Assist in the development of corporate visualization solutions derived from multiple data sources using state-of-the-art tools to enable insight and decision-making at various levels
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