WEBSITE OFFICER

Org. Setting and Reporting

The United Nations Environment Programme (UNEP) is the leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global environment. The Communication Division communicates the core messages of UNEP to all stakeholders and partners, raising environmental awareness and enhancing the profile of the organization worldwide. This post is in the Communication Division at the Nairobi duty station. Under the overall guidance of the Chief, Digital Strategy Section, and the direct supervision of the Head of Web Platforms, the incumbent is responsible for the following duties:

Responsibilities

1. Website strategy, development and maintenance: -Contribute to the development of a cutting-edge web communication strategy for the corporate website(s), child/affiliated sites and pages and the Knowledge Repository to ensure these are aligned with the organization's mandate, objectives and brand identity. -Manage the development, maintenance and enhancement of the organization's web platforms in Drupal and DSpace, ensuring these remain functional, intuitive, user-friendly and technically efficient and ensuring interoperability and seamless integration. -Set compatibility and technical standards that ensure site accessibility for all users, including in languages, for UNEP web platforms. -Guide web developers, designers and service providers in implementing technical solutions and improvements to web platforms and Knowledge Repository. -Provide technical support to internal stakeholders and end-users regarding website and Knowledge Repository functionality, navigation and content management system usage. -Troubleshoot technical issues, bugs and errors to ensure smooth operation of the web platforms and Knowledge Repository of UNEP -Collaborate with IT support teams or external vendors to address more complex technical challenges, services and subscriptions required and facilitate deployment of new applications. 2. Business analysis and quality assurance: -Conduct business analysis, process mapping and requirements elicitation to identify the needs and priorities of internal stakeholders and define business requirements for websites, campaign sites and the Knowledge Repository. -Validate and translate business requirements into application functionality, specifications, project documentation and workplans. -Engage in conceptualization of new products and solutions, using innovation, design thinking and prototyping. -Serve as focal point for internal stakeholders, ensuring web platform and Knowledge Repository content and functionality meet business objectives, align with overall strategies and are regularly updated in languages. -Work closely with graphic designers, UX/UI specialists, and content creators to maintain...