Telecommunications Assistant (Broadcast and Conference Operations Technician)

Org. Setting and Reporting

This position is located in the Operations Unit (OU), Broadcast and Conference Support Section (BCSS), Regional Service Management Service (RSMS), Operations Support Division (OSD), Office of Information and Communications Technology OICT). The Broadcast and Conference Support Section is responsible for designing and operating the conference and broadcast service solutions in all conference rooms in the United Nations Headquarters in New York. The solutions include Congress Microphone and Interpretation systems, transmission, broadcast media, content management, editing suites and studios, and collaboration platforms [video conference, WebEx, remote simultaneous interpretation (RSI), etc. The incumbent reports to the Chief of Section. The Office of Information and Communications Technology (OICT) is leading the digital transformation of the Organization to enable a better, safer, more sustainable future through secure, reliable, and innovative technology solutions. OICT is committed to achieving 50/50 gender balance and geographical diversity in its staff, and female candidates are strongly encouraged to apply for this position. OICT supports the principles of work-life balance and flexible work arrangements.

Responsibilities

Within delegated authority, the Broadcast and Conference Operations Technician will be responsible for the following duties:

• Provides technical support to the supervisors in managing installation, repairs, and maintenance of broadcast related audio, video, conference, and all related network appliances, including Congress Microphone and Simultaneous Interpretation equipment, radio, audio visual, television, internet, transmission, studio production, postproduction, and related hardware and software systems.
• Installs and repairs electronic voting systems, projection equipment, broadcast related network appliances such as videoconferencing units, and all communications equipment, cable TV distribution systems Televisions, and other Audio/Video equipment at the UNHQ, official residences, or OAHs or missions.
• Under the direction of his/her immediate supervisor, sets up work priorities each morning for each specific assignment.
• In coordination with Production Operations and Broadcast Systems, assists in carrying out periodic system testing and maintenance of related broadcast and conference operation equipment, network appliances.
• Provides technical support for the ad hoc operation of audio visual, Congress Microphone and Simultaneous Interpretation equipment, and television production and postproduction equipment and systems.
• Provides hardware and software troubleshooting support to UN Headquarters, OAHs and Peacekeeping missions, seeking technical advice and support from the supervisors as required.
• Performs maintenance and minor repairs on hardware equipment.
• Ensures that all required services and ...