Business Intelligence, IB Applications Manager, MGM7

Org. Setting and Reporting

With its 192 member countries, the Universal Postal Union (UPU), a specialized agency of the United Nations, is the primary forum for cooperation between postal sector players. It helps to ensure a truly universal network of up-to-date products and services. The Postal sector has been faced with far-reaching changes over the past few years. It has become essential for Posts to apply the latest technology in order to respond effectively to changing customer needs. The Postal Technology Centre Directorate (DCTP) of the UPU acts as a link between technology and the needs of the Postal industry by being the first choice in providing IT solutions, applications and services that enable the delivery of domestic and international postal services.

Responsibilities

Lead and manage the delivery of software programming, technical improvements and support for the DCTP. Supervise and support a team of software developers, oversee systems software architecture design, and coordinate the operation of data analysis and reporting platforms. Computer system software development a Lead Within the strategic and operational framework defined by the Coordinator, manage and oversee the work of the software development team, ensuring effective daily operations and project progress. Conduct performance discussions, support staff development, and ensure clear task distribution. b Design – Coordinate feasibility studies and contribute to the analysis of user requirements in the preparation of functional specifications for data analytics and quality of service applications (mail and finance). – Participate in the design of the new technical specifications and architecture of the overall software solution under the guidance of the Coordinator and with the support of the Senior Software Architect/Manager. c Plan – Develop and maintain project plans, including estimating the workload, timelines and key deliverables of the assigned tasks required to develop the software. – Set priorities and manage the schedule of tasks allocated to the team. d Develop – Provide technical oversight and direction to team members during the development of the software modules and consolidate the final software package. – Ensure that the development and unit testing of each software module are carried out according to the functional and technical specifications, following the project plan. – Facilitate internal collaboration to share knowledge and promote the reuse of common technologies and software components. e Document – Ensure adequate source code documentation, including any necessary doc-umentation to facilitate the integration of the module into the final software for release. – Support the technical writer in the production of the documentation for end users. f Test Participate in the establishment of a detailed test plan and collaborate in testing (and correcting when necessary) the final software. g Maintain and support – Maintain te...