Chief, Broadcast and Conferencing Support Section

Org. Setting and Reporting

This position is located in the Operations Support Division, Office of Information and Communications Technology (OICT). The incumbent reports to the Chief, Regional Service Management Service.

Responsibilities

Within delegated authority, the incumbent will be responsible for the following duties:

• Conceptualizes, develops strategies for and oversees the design and implementation of major systems initiatives related to broadcast, audiovisual, hybrid meeting and conferencing support services; manages/oversees multiple, concurrent and often disparate tasks for projects that often involve innovative applications, dissimilar systems, broadcast production environments, media asset management systems, as well as databases and highly complex system integration and linkages.
• Provides authoritative technical and policy advice to senior managers on broadcast, conferencing, audiovisual, and digital media systems development in a changing business environment and the implications of various alternatives, applications and other related issues; identifies and plans for future needs; develops and disseminates best practices.
• Leads and directs a specialized team supporting broadcast engineering, conference operations and audiovisual services; may oversee activities for a discrete work section or equivalent; plans and allocates work assignments; coaches, mentors, and evaluates staff; participates in recruitment and selection of new staff and in the development of training programs.
• Manages procurements, including conducting needs assessments and benchmarks, preparing bid documents and arranging contracts; supervises, coordinates and negotiates the services required to enable the management and operation of interdependent administrative, financial, human resources and other information systems.
• Develops and monitors performance measures; ensures that projects meet established time and cost parameters and standards of technical quality.
• Sets up, controls and oversees technical support services related to broadcast infrastructure and conferencing systems.
• Prepares and monitors the budget, work program, and spending plan.
• Develops innovative solutions to resolve intricate problems that impact a critical area of the organization’s work.
• Ensures the development of standards, procedures and practices to ensure a stable and effective systems environment.
• Leads team members efforts to collect and analyze data and provides insight to identify trends or patterns for data-driven planning, decision-making, presentation and reporting. Ensures that everyone can discover, access, integrate and share the data they need.

Competencies

• PROFESSIONALISM: Knowledge of systems design, and development, management, implementation and maintenance of complex information systems. Ability to develop an...