ASSOCIATE INFORMATION SYSTEMS OFFICER (TJO)

Org. Setting and Reporting

This position is located in the Strategic Planning, Programme Management, Evaluation and Change Service of the office of the High Commissioner for Human Rights (OHCHR) in Geneva, Switzerland. The incumbent reports to the Programme Management Officer, under the overall guidance of the Chief of service.

Responsibilities

OHCHR’s web-based Performance Monitoring System is a tool designed to facilitate planning, monitoring and reporting in line with results-based management (RBM) principles and standards used across OHCHR entities. The Associate Information Systems Officer may be responsible for the following duties in relation to the Performance Monitoring System:

• Participates in preparing user requirements and other technical specifications.
• Assists in the design, development and deployment of the system and related modules.
• Undertakes analysis of well-defined modules within the system, develop enhancements and new features to existing systems; may design and implement small, stand-alone systems as needed (e.g. to meet individual user requirements).
• Undertakes rigorous testing and proving of applications software.
• Maintains the system, providing operational support, analyzing and implementing system changes/upgrades, performance monitoring and deploying patches and security updates..
• Participates in developing and maintaining project plans, schedules, and budgets. Assists in identifying appropriate human and technical resources to complete the project, assists in assuring that deviations from project schedule are addressed and communicated, assists in developing timely project status reports, monitoring project risk factors, escalating project issues, and providing Quality Assurance for all project deliverables.
• Writes and develops programs to interface with existing systems within OHCHR and the UN Secretariat; ensuring appropriate data security and integrity and access controls considering both local and wide area issues.
• In collaboration with OHCHR Information Management Technology Section, contributes to the development and validation of the disaster recovery plans.
• Prepares, updates and maintains system’s documentation and related technical/procedural manuals.
• Drafts training materials and conducts training sessions and demonstrations of systems for users.
• Participates with senior staff in assessing and testing new technology.
• Performs ad hoc duties as required.
• May provide guidance to new/junior staff.
• Contributes to the collection and analysis of data as well as identification of trends or patterns and provides draft insights using data visualization methods for data-driven planning, decision-making, presentation and reporting.

Competencies

Professionalism: Knowledge of at least two programming languages, basic systems analysis and design ...