IT Operations Assistant SC G L5, Ambovombe, Ampanihy, Fort-Dauphin, Tuléar

<b>ABOUT WFP</b>

<span><span>The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.</span></span></p><p style="text-align:left">

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP&#39;s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: <a target="_blank" href="https://www.wfp.org">https://www.wfp.org</a> and follow us on social media to keep up with our latest news: <a target="_blank" href="https://www.youtube.com/c/worldfoodprogramme">YouTube</a>, <a target="_blank" href="https://www.linkedin.com/company/unwfp/">LinkedIn</a>, <a target="_blank" href="https://www.instagram.com/worldfoodprogramme/">Instagram</a>, <a target="_blank" href="https://www.facebook.com/WorldFoodProgramme/">Facebook</a>, <a target="_blank" href="https://twitter.com/WFP?ref_src&#61;twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor">Twitter</a>, <a target="_blank" href="http://www.tiktok.com/&#64;worldfoodprogramme?lang&#61;en">TikTok</a>.</p><p style="text-align:inherit"></p><p style="text-align:left"><b><span>WHY JOIN WFP?</span></b><span> </span></p><ul><li><p style="text-align:left"><span>WFP is a 2020 Nobel Peace Prize Laureate.</span></p></li><li><p style="text-align:left"><span>WFP offers a highly inclusive, diverse, and multicultural working environment. </span></p></li><li><p style="text-align:left"><span>WFP invests in the personal &amp; professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.</span></p></li><li><p style="text-align:left"><span>A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.</span></p></li><li><p style="text-align:left"><span>We offer an attractive compensation package (please refer to the <b>Terms and Conditions </b>section of this vacancy announcement).</span></p></li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>Job Title: </b>IT Operations Assistant</p><div><div><div><div><div><div><div><div><div><p><b>Type of Contract / Grade: </b>Service Contract, L5</p><p><b>Duration: </b>12 months renewable</p><p><b>Duty Station: </b>Ambovombe, Ampanihy, Fort-Dauphin, Tuléar, Madagascar</p><p><b>Vacancy Number: </b>Four (04) positions</p><p><b>Date of Publication:</b> June 05, 2026</p><p><b>Deadline for Application: </b>June 18, 2026</p></div></div></div></div></div></div></div></div></div><p></p><p><b>ABOUT THE POSITION AT WFP</b></p><p></p><p>These four (04) positions are based in Ambovombe, Ampanihy, Fort-Dauphin, Tuléar and report to the respecting Head of Field Office.  </p><p>

<b>THE ROLE</b></p><p></p><p>To deliver high quality technical support, system and data maintenance across a range of areas, in order to contribute to the effective delivery of IT services.</p><p></p><p><b>KEY ACCOUNTABILITIES</b> (not all-inclusive, nor exhaustive):</p><p>

1. Carry out system maintenance tasks, such as performing monitoring tasks, running system diagnostics, and system optimization, to ensure they are running effectively and enable easy and efficient use.</p><p>2. Maintain technology, including standard repairs, configuration, and storage, in accordance with data security and access controls to ensure IT equipment required for WFP staff is available.</p><p>3. Prepare files and systems for inventory and archives, such as website content and directories, to ensure information is accurate and up-to-date.</p><p>4. Allocate tasks to other colleagues, ensuring that tasks are delivered to agreed standards and deadlines, to support the effective delivery of services.</p><p>5. Respond to a variety of queries about technology and systems in order to assist WFP staff to deliver their services.</p><p>6. With support of senior colleagues, provide standard training to end users of technology and systems to ensure staff use standard technology and systems effectively.</p><p>7. Perform routine deployments of server hardware and software, including testing and the identification of problems, to contribute to the effective functioning of technology.</p><p>8. Responsible for maintaining information records such as updating web pages and statistical databases to ensure the information is current and well organized.</p><p>9. Install, operate and maintain telecommunications systems and equipment, to ensure optimal services in compliance with standard operations procedures.</p><p>10. Support the development of standard material such as training documentation and web content on behalf of senior officers, to ensure staff have access to required information about IT services and products.</p><p>11. Suggest improvements to methods and processes in order to support the continuous improvement of IT services.</p><p>12. Follow set emergency response processes and procedures as required to provide support in enabling emergency food assistance needs to be met.

<i>No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.</i></p><p></p><p></p>