Fund Raising Associate (CRM Implementation), GS7, Fixed Term, Bogotá, Colombia. Post No. 136578

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built, we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child,

At UNICEF COLOMBIA we work to generate positive changes in the lives of children and adolescents. Our current work plan runs from 2021 to the end of 2024 and aims to ensure that children and adolescents enjoy their rights through equitable access to social services, improve their learning and live protected from all types of violence.

We work throughout Colombia, with special focus on the departments where children have fewer opportunities: Chocó, Cauca, Nariño, Antioquia, Córdoba, Amazonas, Putumayo, La Guajira, Caquetá, Atlántico, Arauca and Norte de Santander.

For more information visit the following link:

https://www.youtube.com/watch?v=Bc3OopCmEpM

How can you make a difference?

UNICEF Colombia currently has over 130,000 active donors and an average monthly collection of USD 1.5 million, supported by a significant number of processes related to information generation, campaign databases, and overall data management.

Four years after the implementation of Salesforce as the CRM platform for the fundraising team, it has become critical to move beyond stabilization and focus on the optimization of the tool. This optimization is directly linked to cost efficiency in its use, as well as to the identification and development of new processes, governance models, and change-control mechanisms that allow the organization to maximize the platform’s capabilities.

At this stage, Salesforce represents not only an operational system but a strategic asset. Strengthening its configuration, usage standards, and integration with the transactional and operational ecosystem is essential to maximize return on investment, improve decision-making, and enable sustainable growth of the fundraising operation.

The main functions and tasks of this position are aimed at monitoring, coordinating, and implementing critical processes of the current stage of the project, such as the API Integration project for UNICEF suppliers and the production of key t...