ICT Intern

Internship Title:   ICT Intern

Section/Team: Operations

Duty Station:    Algeirs/Algeria

Modality:  Full-time  

Duration:   06 months

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.  And we never give up. 

For every child,  a FUTURE

At the national level, UNICEF supports the Government of Algeria through development-oriented programmes aimed at strengthening systems, policies and services for children, particularly in the areas of health, education, child protection, social policy and adolescent development.

In parallel, UNICEF leads and supports a protracted humanitarian response in Tindouf, delivering life saving assistance and resilience-building interventions for Sahrawi refugee children and families, in close coordination with UN agencies, national partners and humanitarian actors.

The humanitarian context in Tindouf presents specific operational challenges, including remote field locations, complex logistics, constrained infrastructure, and the need for strong compliance with humanitarian principles, risk management, and accountability to affected populations.

Within this context, the Operations function plays a critical role in enabling UNICEF to deliver results for children effectively, efficiently and accountably, ensuring that operational systems are robust, adaptable and fit for purpose across both development and humanitarian settings.

How can you make a difference? 

Purpose:

The purpose of this internship is to:

• Provide hands-on experience in ICT support within a UN environment.
• Strengthen ICT service delivery in the country office.
• Support Innovation, Digital Transformation and Operational Efficiency.

Key Responsibilities:

Under the supervision of the ICT Associate/Specialist, the intern will:

IT Helpdek and User Support

• Provide first-level technical support to staff (hardware, software, printers, connectivity issues)
• Assist in installation, configuration, and troubleshooting of IT equipment
• Support onboarding/offboarding of staff (account setup, system access)

Systems and Network Support

• Assist in monitoring network performance and connectivity
• Support the maintenance of LAN/WAN and Wi-Fi infra...